9 Replies Latest reply: Jan 27, 2013 7:12 AM by Margo Sagov
Riquez Level 1 Level 1

My iPod touch says "No Content" when I go to 'music'.

In settings > general > usage: it says 40GB is free, which means all my music has suddenly disappeared.


My iPod touch is set to Manually manage all music; always has been & still is.

In iTunes it still thinks all the music is on the iPod, but it wont play. A shows if i try to play a track on the iPod. Under the summary in iTunes it says the iPod has 29.5GB of music on it - but clearly it does not.


What should I do? Just resotre the iPod completely?



background info*

I assume this happened a couple of days ago after syncing some photos, but I didnt specifially notice the missing music until today.

Last time I synced some photos it got stuck on 'step 7 of 7' for about an hour - at which point i unlugged the iPod, turned it off/on & synced it again - which then worked. But i suppose this could have somehow caused the music to get lost.

iMac, OS X Mountain Lion
  • lllaass Level 10 Level 10

    The means that iTunes can find the actual music file. It is not located where iTunes things it is. Try:

    iTunes: Finding lost media and downloads

    You can redownloa diTunes purchases by:

    Downloading past purchases from the App Store, iBookstore, and iTunes Store


    Yes, I would restore from backup. Note that the backup that iTunes makes does not include synced media like apps and music.

  • Stephen Downs Level 1 Level 1

    I've been experiencing this issue repeatedly with recent versions of iTunes. Each time I laboriously manually restore the music to my iPod. A week or so later, the issue occurs again.


    This is an atrocious bug for those of us with iPods set to manually manage music. I would think that using manual manage would totally exclude all music files from being monkied with whenever syncing occurs.


    Good luck with your restore. I have to perform another one myself today.

  • Stephen Downs Level 1 Level 1

    Just a quick update to let everyone know that this dreadful issue is still a problem with iTunes 11.0.1 and iOS 6.0.1 (iPod touch).

  • Margo Sagov Level 1 Level 1

    I second that - ever since I upgraded to IOS 6.0.1, I keep losing content on my ipod touch. Am re-syncing as I write, for about the 4th time now.  Currently on 617 of 3326 songs....

  • Pandokie Level 1 Level 1

    Same thing has happened to me today. I didn't even put anything new into my itouch and didn't sync anything. I always have it on manual options too, but everything is gone except a couple songs and the exclamation points are everywhere. I'm disappointed in Apple. Ever since IOS6 and the new iTunes came out, things haven't been right. Everything keeps crashing and iTunes is so slow and always freezes. Very disappointed.

  • Stele Level 1 Level 1

    Same thing has been happening to me - ever since upgrading to iOS 6.0.1. I haven't figured out yet what the trigger is for it wiping my music. I do know the last few times it's happened the battery was low and I was charging it and iTunes was running.

  • Margo Sagov Level 1 Level 1

    Hi there. I have had the same problem recurring intermittently about 5 times over recent months, for no apparent reason - all my ipod touch content suddenly wiped. The only way to rebuild it is to completely restore everything - ios 6 operating software, saved backup data plus the entire itunes & iphoto content from my macbook pro. Obviously very time consuming and worrying. I eventually called apple support (I'm in the UK) and I was advised to trash itunes 11.0.1, download it again from the web and reinstall. Its only been about a week, so too soon to tell, but so far its been stable.

  • Stele Level 1 Level 1

    This is what just worked for me:


    1. select iPod in list

    2. go to Music and select "Selected playlists, artists, ...", then go check on ONE album

    3. sync and wait for it to finish

    4. Now go back to "Entire music library"

    5. sync again


    Now it seems to be actually COPYING the music over...

  • Margo Sagov Level 1 Level 1

    I tried this before and it still only partially copied certain music files over, but not my whole library or playlists.  Doing a full restore was the only way I retrieved my setup.