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i can't set up gtalk or any chat account

hello, i am using ios version 10.8.2, recently.. i can't add any other chat account to imessage.. when i see at setting > mail contact & calendar.. the icon of google talk in google account is untick.. when i tried to tick the icon.. it say.. an unknown problem occured.. what is that.. how can i solved it?User uploaded file

MacBook Pro, OS X Mountain Lion (10.8.2)

Posted on Nov 29, 2012 9:32 AM

Reply
17 replies

Nov 29, 2012 2:14 PM in response to akubudakpahang

HI,


Do you have Parental Controls turned On for this Mac User ?



User uploaded file
10:14 PM Thursday; November 29, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Nov 30, 2012 11:39 AM in response to akubudakpahang

Hi,


So in Messages itself you cannot add the GoogleTalk account to the list of Accounts in the Messages menu . Preferences > Accounts ?


IN System Preferences > Mail, Contacts and Calendars it tells you there is a problem.


You have actually enabled your GoogleMail Account for the Talk option at your Google Settings ?



User uploaded file
7:28 PM Friday; November 30, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Nov 30, 2012 12:40 PM in response to akubudakpahang

Ok,


Lets try simple things first and move slowly up the list of things that we can try.


Simplest.

Open Disk Utility (Applications/Utilities) and find the First Aid tab.

In here use the Repair Permission button.


Next.

If that does not work try a PRAM reset.

Shut down the computer.

Restart it holding down Apple/CMD ( or ⌘)+ALT( ⌥)+P+R Keys until you have heard three Start Up Bongs.

User uploaded file


User uploaded file
8:39 PM Friday; November 30, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Nov 30, 2012 1:31 PM in response to akubudakpahang

Hi,


No.


Unless you have a Time Machine Backup of when Messages was working I would not delete the app.



User uploaded file
9:31 PM Friday; November 30, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Nov 30, 2012 1:35 PM in response to akubudakpahang

Hi,


If you have another Mac User Account on this Mac (but not the Guest one) try Messages in that login.

Create one in System Preferences > USers and Groups if you don't have a "test" account.


If that does not work try booting in to Safe Mode

Whether this works or not you will have to reboot the computer to boot normally afterwards.



User uploaded file
9:34 PM Friday; November 30, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Nov 30, 2012 1:48 PM in response to Ralph-Johns-UK

i have created new user.. give same power to mine account.. and the mail contact and calendar working perfectly..


then.. what is the problem with this original account?


what should i do next?


edit : i have tried back to open the mail contact and calendar in system preference.. and it dont crash anymore..


but.. still.. i cant add message / chat in gmail .. i have add another gmail account.. and still.. the message.. it cant be added

Nov 30, 2012 2:07 PM in response to akubudakpahang

HI,


This will mean that the items that store the settings for your normal account have some dodgy info in them.


These tend to be called .plists and are found in ~/Library/Preferences (A short way to write Hard Drive/Users/(your account)/Library/Preferences)


However first of all check the Contacts list app itself (formerly the Address Book)

Does this have your details at the My Card (Head and Shoulders icon) ?


In System Preferences > iCloud can you access this pane (separate from the Mail, Contacts and Calendars and the iCloud info in there) ?


If you can then delete the com.apple.ichat.plist and the com.apple.CalendarAgent.plist from the Preferences

To do this use the Finder > Go Menu > Go to Folder and type in ~/Library/Preferences

Find the two files and drag them to the Trash.

Restart Messages. (And the iCal app if you use it.)





User uploaded file
10:06 PM Friday; November 30, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Nov 30, 2012 2:41 PM in response to akubudakpahang

Ok,


Return the Preference Folder and delete the com.apple.ichat.Jabber.plist (Messages still uses this .plist)


It is late where I am and it will be a while before I catch up with further posts.



User uploaded file
10:40 PM Friday; November 30, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Dec 1, 2012 3:37 AM in response to akubudakpahang

HI,


You have to go manually to ~/Library/Preferences (Copy and Paste this in Finder > Go Menu > Go to Folder)

Then look for the .plist.


Find and Spotlight do not look in this folder.



User uploaded file
11:36 AM Saturday; December 1, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

i can't set up gtalk or any chat account

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