HT201412: If your iPhone, iPad, or iPod touch won't turn on

Learn about If your iPhone, iPad, or iPod touch won't turn on
tanekaka
Level 1 (0 points)

Q: My iphone 5 died last night, cannot turn on or charge at all

can someone help please. My phone is only 3 weeks old and showing no life at all even when I plug in the power cable.

iPhone 5, iOS 6.0.1

Posted on Nov 29, 2012 12:21 PM

by brad805,Solvedanswer
brad805 brad805
Level 5 (7,345 points)
A:

Charge iPhone with Wall Charger for 10 minutes, it may turn ON itself. If still OFF, keep on Wall Charger and Reset, hold both home and power buttons until the iPhone begins to start, this can take about 20 seconds of holding both buttons while on charger.

Posted on Nov 29, 2012 12:25 PM

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tanekaka

Q: My iphone 5 died last night, cannot turn on or charge at all

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  • Helpful answers

  • by brad805,Solvedanswer

    brad805 brad805 Nov 29, 2012 12:25 PM in response to tanekaka
    Level 5 (7,345 points)
    Nov 29, 2012 12:25 PM in response to tanekaka

    Charge iPhone with Wall Charger for 10 minutes, it may turn ON itself. If still OFF, keep on Wall Charger and Reset, hold both home and power buttons until the iPhone begins to start, this can take about 20 seconds of holding both buttons while on charger.

  • by tanekaka,

    tanekaka tanekaka Nov 29, 2012 12:36 PM in response to tanekaka
    Level 1 (0 points)
    Nov 29, 2012 12:36 PM in response to tanekaka

    all good I have solved problem, bit of persistance goes a long way.....lol

  • by tanekaka,

    tanekaka tanekaka Nov 29, 2012 12:37 PM in response to brad805
    Level 1 (0 points)
    Nov 29, 2012 12:37 PM in response to brad805

    thanks for that, thats exactly what i did and its all sweet now, many thanks

  • by trpt2honk,

    trpt2honk trpt2honk May 22, 2014 7:43 AM in response to tanekaka
    Level 1 (0 points)
    May 22, 2014 7:43 AM in response to tanekaka

    Similar problem.  One minute iphone5 is working fine.  a few minutes later, it's a brick.  Won't turn on, won't charge.  Nothing.  Then several minutes later, after trying all the reset, restart options I'm aware of, the phone restarts itself and is fine.  With a full charge.    This has never happened before.  Can I rely on this thing now, or are diagnostics in order?