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My ipod shuffle will not work. it turns on briefly then turns off and i cannot hear anything. my earbuds work, it holds a charge, but no sound?
iPod shuffle, Windows XP
I would start by working through the 5 R's of troubleshooting to rule out the possibility of corrupted software.
http://www.apple.com/support/ipod/five_rs/
What does the status light show you when this happens?
B-rock
Thanks, I have tried the 5r's. The status light comes on green initially then it turns off.
It's a hardware issue then as the 5 Rs would have elimintated the possibility of a software defect. Time to have the iPod serviced or replaced.
B-rock
ipod shuffle will turn on. then it turns back off and will not work. it charges but will not play any music?
