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iTunes 11 "Last Played" and playcount not updating?

I am having a playback issue in iTunes 11 under Snow Leopard, OS 10.6.8. "Last Played" and playcount are not being updated after a track finishes playing. The culprit is "Up Next". Any song played while "Up Next" has a playlist queue will not have its "Last Played" or playcount data updated. But if you clear "Up Next" and let the song finish, then that data will be updated.


What an unfortunate bug. Smart lists rule my world, and they heavily count on "Last Played" and playcount to create constantly evolving playlists for me.


Anybody else having this problem with iTunes11? Got a solution?


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Posted on Nov 29, 2012 4:22 PM

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75 replies

Nov 29, 2012 7:13 PM in response to The Laughing Imp

I've been seeing this problem too, while playing a Smart Playlist. I have the Smart Playlist set so that once a song is played it is removed (Last Played is not in the last 12 months) so it's pretty obvious when it's not working. I thought I managed to "fix" it by turning off Crossfade Songs, but then it failed again when a six second song came up on the list. (don't ask) I turned Crossfade Songs back on just to test it, and now it seems to be working again?


I haven't used Up Next so far except glancing at it once.

Dec 1, 2012 8:02 AM in response to The Laughing Imp

I'm having a similar issue, except songs in a Smart Playlist that are played on my iPhone don't update play count or last played when I sync the phone. Songs played in iTunes on the computer are fine. I don't even know what "Up Next" is and have never used it. I just installed the update and tried to us iTunes the same why I have for a long time.

iTunes is getting almost unusable.

Dec 1, 2012 8:23 AM in response to Al Deaderick

Turning Crossfade Songs off solved the issue for me. I have an additional observation: I just donwloaded two albums from iTunes Store: The Beatles Red and Blue Album. When playing the albums in iTunes (for Mac) in sequential (ie, non-random) order, all play counts properly increased from 0 to 1 EXCEPT for the first and last songs on each album (eg, "Yesterday!" and "Help!" in the Red Album). After truning crossfade off, the play count increased properly.

When "turning crossfade songs" back on, the play count does not increase for those first/last songs again, so I have to keep crossfade turned off permanently.

iTunes 11 "Last Played" and playcount not updating?

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