Previous 1 2 3 4 Next 75 Replies Latest reply: Sep 13, 2013 7:05 AM by JonYaYa Go to original post
  • AlwaysBreaking Level 1 (0 points)

    I've never had crossfade turned on, maybe I'll toggle it on then off to see if that helps.

  • joemg7777 Level 1 (0 points)

    Do you think it was turned back on with the installation of iTunes 11 as a default setting? Just a thought.

  • AlwaysBreaking Level 1 (0 points)

    It wasn't, I checked.

  • kempsl Level 1 (0 points)

    Turning off crossfade works for me too. And leaving it off. If I turn it back on (mid song play) the playback count / last played date update properly for the current song, and the next song, but after that the problem comes back. Oh and I seem to need an iTunes restart for the fix to take effect.


    Fidelio... I wonder if the bug is related to the dissappearance of "gapless playback". Just a guess from what you describe with the Beatles album playback you describe.


    Anyhoo, a temporary fix is better than no fix at all.

  • frederjonraw Level 1 (0 points)

    I would also like to confirm that turning off Crossfade and keeping it off solved by Playcount and Last Played issue. Turning off and turning back on did not work.

  • Giles65 Level 1 (0 points)

    I hope Apple re-test and issue an update quickly. For me Crossfade is definitely not the issue and the Up Next feature is what caused the problem so clearing up next provided an immediate fix. Thank you for that hint!!


    Seems Apple didnt test the product adequately since songs played on ipod / nano / ipad do update their records correctly regardless. Also, to bring the play records up to date (I use dynamic playlists very heavily), I went through each song not updated and skipped to the last second. That caused the record to update correctly even with UpNext having a full list (before I read this chain). Seems the test engineer wouldnt spot the problem unless he played songs end to end.


    Not being able to use UpNext is a nuisance since its a great great feature and much better than the old DJ for que jumping songs, but not updating LastPlayed is much much worse. Seriously looking forward to a proper fix for this very quickly from Apple.

  • BraconAsh Level 1 (0 points)

    Really annoying and such a basic error. Wish i had waited until 11.1

  • Seymour Slothrop Level 1 (0 points)

    I, too, tried turning the crossfade function off, and it seems to have worked for me, at least for one song.

    It may sound petty, but it bothers me significantly not to have the number of plays. I wish I had not updated.

  • Nick Peck Level 1 (0 points)

    How do you actually view play count, date added, and date last played which were all viewable in previous iTunes versions?

  • DasBurper Level 1 (0 points)

    Turning of crossfade and then resetting iTunes worked for me.

  • ConstanceMM Level 1 (0 points)

    I also imported some new music from CD's, and when played for the first time, the playcount did advance from 0 to 1. However, when played a second time, the playcount did not increase. I tried turning off/on the cross-fade, but it still hasn't resolved the problem for me. I hope that this bug will be resolved very soon!

  • ConstanceMM Level 1 (0 points)

    Also, the only way I was able to get both the playcount and last played data to update was to hold down the fast-forward "button" so to force the song to play to the end and start playing the next song. Then the data would update. This is obviously not a workable fix for the problem, as it's a huge pain to do this for more than just a few songs.

  • groovyd Level 1 (0 points)

    Same problem is happening for me... smart playlist and last played is not updating.  I just keep hearing the same songs over and over again and this is really ridiculous.  Updating last played field does not sound like a difficult thing to get right.

  • Walkersmoon65 Level 1 (0 points)

    Crossfade is a pretty big thing to make a mistake on for me.  I use that all the time.  My name can be added to the list of people that had the crossfade problem.  I resolved it by turning off crossfade. I have to say I highly resent having to choose between crossfade and play count updates.  Both of these items are top of the list of important features.  I hope Apple fixes this very quickly.

  • Nick Peck Level 1 (0 points)

    Thanks to all for feedback. I turned cross fade (which was set as off - never use it, anyway) on and then off and playcount now working. I cannot understand why iTunes has now forced users, who had their lists set up to show Album Cover and also dated added, number of plays, and date last played, into preset fomat which do not suit the user - unless there is something I am missing? I note that Column Browser option is now greyed out.  Hasd anyone out there found a way of personalising - or are we now stuck with the information iTunes wants us to view, irrespective of personal preference?

Previous 1 2 3 4 Next