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iTunes 11 not syncing Outlook 2010 (exchange) Contacts and Calendar

Hello,


this issue came up after upgrading from 10.7 to 11:

  • iTunes is not syncing Outlook 2010 Contacts and Calendar
  • there is no way to set up wich Outlook Contact folder or Calendar to sync
  • Outlook is running in an exchange environment
  • following these instructions (http://support.apple.com/kb/HT1692) and uninstalling all Apple software did not help
  • this is how the iTunes 11 screen looks like, no chance for setting up Outlook contacts and calendars.User uploaded file
  • "Sync with this iPhone over WiFi" is switched of in iTunes


Any idea?

iPhone 4, iOS 6.0.1

Posted on Nov 30, 2012 12:01 AM

Reply
33 replies

Nov 30, 2012 8:11 AM in response to A. Fuchs

unfortunately this does not solve the problem - here is why:

  • multiple accounts and calendars are synced to the iphone
  • Outlook - iPhone syncs Calendars & Contacts from Exchange via USB
  • iCloud - iPhone syncs other Calendars & Contacts (private) from iCloud (WiFI)



I can't believe, that the documented bug is a "feature" now....


Apple, please get this solved!

Dec 5, 2012 5:51 AM in response to yun po

This future is not necessary anymore in iTunes as you can sync all your contacts & calendars directly from the Exchange.

If this is blocked in your corporate environment there is a good reason for this and syncing it locally is probably a breach of your company security policies.

I suggest you ask management, or the IT department if you are the manager, to enable mobile services on your Exchange account.

iTunes 11 not syncing Outlook 2010 (exchange) Contacts and Calendar

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