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iTunes 11 does not allow direct Outlook calender sync anymore. Why?

After installation of iTunes 11, there is no direct (cable-bound) possibility to sync an iPhone to Outlook (Windows) anymore. Expecially for business PCs that are behind a company firewall, this is not good. These PCs can't sync to iCloud. How can this have happened?

iPhone 5, Windows XP Pro, iTunes 11

Posted on Nov 29, 2012 10:53 PM

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Posted on Nov 29, 2012 11:28 PM

What are you seeing? Here's what I see in my iTunes: User uploaded file


If you have iCloud syncing your contacts it looke like this:


User uploaded file


If you need to sync to Outlook you could use iCloud Control Panel or you can disable iCloud contacts on your iPhone in Settings > iCloud.


Hope this helps.

69 replies

Nov 30, 2012 1:29 AM in response to rusher2004

Before upgrading at 11, in my case the personal calendars was synced with ICloud because i would like to manage my appointements in all devices (and also my Business PC), and also i transferred the Enterprise Exchange Calendar in my iphone by Itunes with usb connection.


So i can't disabled ICloud sync, because i lose functionalities, but i can't import in my Iphone the Work Calendar coming from Exchange Server.


So for me the problem is real, and i think that unfortunately no workaround, seems to be available.


I hope that Apple consider that aspect, and fix it.


Thanks

Leonardo


P.S. if it could be useful, another thread is open on the same topic: https://discussions.apple.com/thread/4555598?tstart=0

Nov 30, 2012 10:28 AM in response to leobenelli

leobenelli wrote:


Before upgrading at 11, in my case the personal calendars was synced with ICloud because i would like to manage my appointements in all devices (and also my Business PC), and also i transferred the Enterprise Exchange Calendar in my iphone by Itunes with usb connection.

Sync your piPhone directly with the Exchange server, just as you sync your computer directly with the exchange server. Don't sync with your computer.

Then when you change something on your computer or your iPhone, it will automatically sync with the other device (and vice-versa) This is the advantage of syncing via a cloud.

but i can't import in my Iphone the Work Calendar coming from Exchange Server.Thanks

You don't import it. You add your exchange server account to the iPhone and turn off syncing contacts via iTunes.

Settings > Mail, Contacts, Calendars > Add Account... > Microsoft Exchange.

Nov 30, 2012 6:25 PM in response to tadanderson

tadanderson wrote:


iCloud should not "have" to be our "main" calendar.

If you want them all in sync, then they have to be in sync with the same thing, unless you would rather update all your different calendars manually.


Appletini6 wrote;

It "should" be your "main" calendar if you "want" it "syncing" with "other" "devices"

"Correct".

However, "personally", I don't look at iCloud. If I change "something" on my iPhone, it automatically goes to my computer and my iPad. I don't want to "have" to update 3 different "places" manually. And I don't want to have to sync with iTunes.

Nov 30, 2012 7:29 PM in response to cheonweb

Hi cheonweb,


The problem is that iTunes 11 can't sync an iPhone with Ms.Outlook. Upon an attempt, iTunes 11 display the message, "iTunes could not sync calendars ...". The message includes some lame excuse that this was because of a "sync server" problem. NOT! Situation: everything working fine with Ms.Exchange - Ms.Outlook - iTunes 10.7 on MPB - iPhone. Only change: iTunes 10.7 to iTunes 11. Result: iTunes admits it can't sync.


Does someone have a copy of the install file for iTunes 10.7 on MPB OS X 10.7, so I can return to work?


Thanks.

iTunes 11 does not allow direct Outlook calender sync anymore. Why?

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