I just installed iTunes 11 and it all works OK except the store.
When I click on the store, it all looks normal at first, but after the banner and the Quick links are displayed, I get a Windows message that the program is not working correctly and offering to close it. There is no error message.
The problem is system wide.
It did not respond to a complete uninstall of all Apple software and reinstall.
It still happens when I do a selective startup with basic services.
I have the following Segoe fonts: Segoe Print, Segoe Script, Segoe UI and Segoe UI symbol regular.
Could it be some other font issue?
Can anyone offer any suggestions?
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Dell Inc. Studio XPS 8100
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
CD Driver 18.104.22.168
CD Driver DLL 22.214.171.124
Apple Mobile Device 126.96.36.199
Apple Mobile Device Driver not found.
Bonjour 188.8.131.52 (333.10)
Gracenote SDK 184.108.40.2062
Gracenote MusicID 220.127.116.11
Gracenote Submit 18.104.22.168
Gracenote DSP 22.214.171.124
iTunes Serial Number
Current user is not an administrator.
The current local date and time is 2012-11-30 10:07:22.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GTS 240
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 126.96.36.199 (x64) is currently running.
iTunesHelper 188.8.131.52 is currently running.
Apple Mobile Device service 184.108.40.206 is currently running.
ok, I finally stopped being lazy and fixed this (in my case at least). First, I ran a watch tool (Microsoft sysinternals - procmon - amazing tool) and saw that the crash happened just after iTunes tried to access this file: C:\Windows\SysWOW64\t2embed.dll.
Now, the issue is that this file is involved in the famous Duqu flaw in Windows (http://en.wikipedia.org/wiki/Duqu) and MS issued a temporary fix to lock access to this file to prevent the exploit back in 2011. An update has since been released through Windows Update and once it is applied, this fix is safe to undo according to the Microsoft info at these links:
Enable/disable here (linked from the above page):
Scroll down and use the FixIt links to enable/disable.
I always run Windows update and keep my system current, so I ran disable and iTunes now works fine.
Hope this helps someone. WARNING WARNING WARNING: If you do not keep your system up to date by running Windows update for all patches, do that FIRST before applying this fix or your system WILL BE VULNERABLE TO EXPLOIT.
Good luck and please update this thread if it works!