RussBird
Level 1 (0 points)

Q: iPhone 5 Wi-Fi signal issues

Upgraded from iPhone 4 to 5 this week.

 

New iPhone 5 constantly loses wi-fi signal in any other room in my house except the room where the actual router is based. Router is 2 months old N series, works perfectly. Interestingly I upgraded this router so my iPhone 4 could reach it in every room = worked 100%.

 

This problem does not exist on my other iPhone 4, 4S, iPad, Mac Book, PS3, televisions! and 2 laptops. Just the iPhone 5. I have control tested this to make sure my statement is 100% factual.

 

This is not limited to just my house. EXACT same issue exists at my place of work and several hotels I have visited in the last few days.

 

The wifi signal received by the iPhone 5 is constantly intermittant. Sometimes it works for a few moments then drops out, all without even moving it.

 

I have performed a full factory reset. No improvement. I have performed a network setting reset. No improvement.

 

ALSO... My company ordered 10 of these that were received on early this week and the majority of people with these new iPhone 5's are all reporting the EXACT same issues. Therefore... I suspect this is an iPhone 5 related issue, not individual specific handsets. e.g. a replacement handset will have the same issue.

 

Ultimately I am after some form of acknowledgement that Apple are aware of this and working on a 'patch' to fix it.

 

If anyone has any  suggestions to resolve this wi-fi issue please let me know.

iPhone 5, iOS 6.0.1

Posted on Nov 30, 2012 4:09 AM

Close
RussBird

Q: iPhone 5 Wi-Fi signal issues

  • All replies
  • Helpful answers

Previous Page 2

  • by aikls,

    aikls aikls Feb 14, 2013 5:58 PM in response to RussBird
    Level 1 (0 points)
    Feb 14, 2013 5:58 PM in response to RussBird

    Same issue here since I bought my iPhone 5 a month ago. I have 4s and 2 iPads. . Just read some of the recommendations. I removed my leatherette protector and it seemed to increase my wifi signal bars to full.

    If its a software problem, I hope new updates should boost wifi connectivity

  • by CPC,

    CPC CPC Feb 15, 2013 10:17 PM in response to CPC
    Level 1 (95 points)
    Feb 15, 2013 10:17 PM in response to CPC

    At the suggestion of others on a related thread, I have found that switching to wireless N - 5.0 GHz mode gets my iPhone working again.  Signal strength goes back to "Excellent".  No distance problems, etc.  All other modes still create the problem.  The MAC address filtering and choice of password security do not impact at all.  Of course, I can't stay in that mode because then other devices I have do not work.

     

    APPLE - PLEASE TAKE NOTICE AND GIVE SOME ACKNOWLEDGEMENT!

  • by Too K,

    Too K Too K Jun 19, 2013 6:48 AM in response to RussBird
    Level 1 (0 points)
    Jun 19, 2013 6:48 AM in response to RussBird

    Maybe this issue is your WLAN signal be weaked between your iPhone or iPad, you can try to replace your WLAN or to paste "Perfecting Signals" on your WLAN Box for improve its quality of the WLAN signal.

    More detail info to see below link:

    http://utilityhome.blogspot.com/

Previous Page 2