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i was updating latest version of itunes, now its corrupted or not installed properly, i dont want loose anything . What should i do, pls help!

i was updating latest version of itunes, now its corrupted or not installed properly, i dont want loose anything . What should i do, pls help!

Posted on Nov 30, 2012 5:19 AM

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1 reply

Nov 30, 2012 5:25 AM in response to jayz15

First make sure to make copies of all *.ITL and *.XML you can find under


My Documents\My Music\iTunes and ALL Sub Directories and store them in a safe place.


These files (mainly the *.ITL file) holds the info for your Database.


Then try a uninstall


http://support.apple.com/kb/HT1923


and then try to install again.


Mae sure that after you uninstall you reboot your computer.

i was updating latest version of itunes, now its corrupted or not installed properly, i dont want loose anything . What should i do, pls help!

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