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in trying to update my dad's iphone version, i connected it to my computer. now i am getting the restore itunes symbol. what do I do? If I restore it, will he loose all of his contacts?

in trying to update my dad's iphone version, i connected it to my computer. now i am getting the restore itunes symbol. what do I do? If I restore it, will he loose all of his contacts?

iPhone 3GS, iOS 3.0.1

Posted on Nov 30, 2012 7:19 AM

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2 replies

Nov 30, 2012 7:35 AM in response to HelpNeeded765

By the "restore iTunes symbol" do you mean a USB cable and the iTunes symbol? If so the device is in Recovery Mode and the device has already been erased and it needs to be Restored using iTunes. If your Dad had a backup you can Restore from backup after the iPhone is up and running. Follow the link for instructions > http://support.apple.com/kb/HT1808


If this is not the case please post back and we'll try and help.


Message was edited by: Malignance

in trying to update my dad's iphone version, i connected it to my computer. now i am getting the restore itunes symbol. what do I do? If I restore it, will he loose all of his contacts?

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