HT201420: If you get an alert about the SIM card in your iPhone

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R063R
Level 1 (0 points)

Q: Portability

I have an iPhone 4 bought from Tigo Paraguay. Now we are having the possibility to change our carrier keeping the same telephone number, but my phone is locked. How do I open it?

iPhone 4, iOS 6.0.1, Baseband 04.12.02

Posted on Nov 30, 2012 8:40 AM

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R063R

Q: Portability

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  • Helpful answers

  • by brad805,

    brad805 brad805 Nov 30, 2012 10:52 AM in response to R063R
    Level 5 (7,345 points)
    Nov 30, 2012 10:52 AM in response to R063R

    Unlocking of iPhone 4 is handled by the Carrier that the iPhone was originally made for (Original Carrier). You must contact this Carrier and request your iPhone to be Unlocked. If they approve and grant your request, then next step is to just Restore the iPhone with iTunes on Computer and it will be Unlocked. Apple does not Unlock previously Locked iPhones, you have to contact Original Cell Phone Carrier.

  • by R063R,

    R063R R063R Dec 1, 2012 7:47 AM in response to brad805
    Level 1 (0 points)
    Dec 1, 2012 7:47 AM in response to brad805

    Neither the original carrier nor TVE new one can unlock it. They say they are not responsible of that and I should look for a solution by muy self. Rally desapointing :( Please help me.

  • by diesel vdub,

    diesel vdub diesel vdub Dec 1, 2012 9:46 AM in response to R063R
    Level 7 (22,030 points)
    Dec 1, 2012 9:46 AM in response to R063R

    No one here can help you.

    If the original carrier can not or will not unlock the device, there is nothing that can be done.

     

    Not all carriers offer unlocking.

  • by R063R,

    R063R R063R Dec 1, 2012 4:55 PM in response to diesel vdub
    Level 1 (0 points)
    Dec 1, 2012 4:55 PM in response to diesel vdub

    I was asking about unlocking my iphone because I want to change my carrier. We are having portability now in Paraguay and is natural that I could decide which service is better.

     

     

    I asked about this and everybody was upset and Administrator even remove my post. I am an Apple fan, always used my devices decently never jailbreak or nothing illegal.

     

     

    I pay very expensive rates to get my iPhone 4 two years ago and I really like it. Now I want to use it for a new carrier, but NO ONE wants to help me.

     

     

    Please dont disappoint me Apple. Help me contacting Tigo Paraguay and ask then to unlock every iPhone they sold!

     

     

    Thank you!

  • by R063R,

    R063R R063R Dec 1, 2012 4:57 PM in response to diesel vdub
    Level 1 (0 points)
    Dec 1, 2012 4:57 PM in response to diesel vdub

    I am talking about Mobile number portability...

  • by diesel vdub,

    diesel vdub diesel vdub Dec 1, 2012 5:12 PM in response to R063R
    Level 7 (22,030 points)
    Dec 1, 2012 5:12 PM in response to R063R

    Apple has nothing to do with a carriers decision to unlock the device or not.

    Only the carrier makes that decision.  You can contact your local government and encourage them to require carriers to unlock devices, that's it though.

     

    Phone number portability has nothing to do with unlocking of devices.  Number portability simply allows for transferring of a phone number from one carrier to another or from land line to cellular (or reverse).