Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Lost all data in entourage mail

I restarted the computer after a problem in Word (it would not open a file).

After start up all data in entourage mail is gone. Account and all history!

This is a major disaster for me, no back ups available.

Any ideas how to restore??

Thanks very much!!

MacBook Pro, Mac OS X (10.7.5)

Posted on Nov 30, 2012 12:15 PM

Reply
1 reply

Nov 30, 2012 1:16 PM in response to Koningswijk

It is probably just the identity file. Your data is still there, Entourage doesn't know where to find it. Unfortunately, Microsoft does its own thing regarding these preference files. You should ask your question in the Microsoft support forums.


Once you get this fixed, I strongly suggest back up software such as Time Machine and maybe new office software like iWork.

Lost all data in entourage mail

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.