New iTunes 11 & Apple TV firmware don't play music reliably

I have the same problem too; after upgrading to iTunes 11 and the latest ATV firmware upgrade, video keeps stopping after every few minutes, sometimes more, sometimes less. Using iPad as a remote takes pure luck to reconnect, whilst playing the video again from within iTunes and sending it via airplay to the ATV will work immediately, but the stop-and-go issue remains unresolved. Is this what happens now to apple updates? Apple is now starting to look like Microsoft without Steve Jobs? I hesitate to upgrade Apple software now with the map problems on the iPhone and now ATV...

Just the same problem here. i tunes "sleeps" when the Mac "sleeps'....

Definitely seems to be a sleep issue, iTunes streaming is no longer stopping the host Mac from sleeping.

I'm not sure it's solely a sleep issue. I am having the same issues with Home Sharing: ever since the updates last week, my music streaming has been spotty when it used to be quite reliable. The PC that shares with ATV doesn't ever sleep.

Well, I would put it differently. The disconnect on sleep issue is a repeatable event for many people who have updated and it is mentioned all over the web. Obviously there are other issues as well that other users are experiencing but they do not seem to have anything in common as far as I can tell; they are just general cut outs. So we have one repeatable bug—the sleep issue—and other random issues that also need to be fixed.

I guess that's why I included the words "solely". Same symptoms, potentially different causes. Semantics aside, it seems this common problem arose in conjunction with last week's updates.

Same problem here. Ever since upgrading to the latest iTunes at the weekend atv2 drops out every 10 mins or so.

hi i have the same problem!

Here in Holland the same apple tv stops playing after a few minutes.

I hope apple fixes this problem soon,

i am using Aplle TV 3, iTunes 11 and OSX 10.8.2

I have the same problem. My Apple tv 2 stops playing after a few minuten.

Since upgrading to iTunes 11 .

Before i had no problems with streaming.

Using Apple tv 2 iTunes 11 for Windows 7

This solution works perfectly for me, but still waiting for Apple to release a patch!

alasta22 Wellington, New Zealand

From my observation when the dropouts occur my Macbook Pro is not in 'sleep' as such (i.e. the front LED is not blinking), but it has gone into a suspense mode where the display has gone blank and the user password is required to regain access.

Despite the fact that that the machine does not appear to be in sleep mode I have found that going to system preferences and setting the 'computer sleep' option to 'never' is an effective temporary solution to this problem (see below).

When I was using the previous version of iTunes it would never allow the machine to go to sleep when the Apple TV was accessing the shared library. It appears as if the new iTunes has introduced a bug whereby the system thinks it's going to sleep and cuts off the shared library access as a result.

I have the sames problem when streaming to ATV, iTunes11 no longer suspends the system sleep function. I've found the easiest way around it is to play music simultaneously ( muted) on the host system.

A larger worry for me is resource hogging or leakage on windows machines running the program.

I've also had some problems with media types changing after the upgrade I.e podcasts now in my music library, and being unable to restore them to the podcast library.

I haven't tried any syncs yet so have no info. On the whole I like the new interface and its related remote app. I'm not sure why the remote app does not show tracks in order anymore, but will however play them in track number order.

I'm sure all these issues will be sorted out soon, but apple does seem to be having problems with the QA side of their software at the moment.

I'm having the same problem as everyone else. All working fine until the update to iTunes. Don't these people do live tests before releasing a major update? I had to in my job with products hitting the wider audience! You are right, the creativity and reliance has gone now that Steven Jobs is gone.

Thank you alasta 22 for providing a solution. You should work for Apple. I'm really peeved at Apple. I placed 4 different calls to Apple Care about this issue. No help at all. I even spook to an engineer who said "there is no trending on this issue"; maybe she should read this blog. She suggested I run a channel scanner for my wi-fi because I may have picked up interference from other local networks. It's really a sad state of business when an Apple user has to provide a solution affecting so many users that should have been caught during testing. Another Apple Care person instructed me to take my ATV to an Apple store and have it tested; they gave me a new one; then I traded out my modem and wireless router......not a hardware problem. Well that only leaves software. Shame on you Apple.....come on....get it together.