Previous 1 2 Next 25 Replies Latest reply: Jul 27, 2014 3:44 PM by thomasfromhanover
gamechanger Level 1 (0 points)

As someone involved in the international regulation of cyberspace and the standards that enable it to function, I have watched Apple recently make a number of mistakes that are increasingly isolating it from governments and the commercial, particularly business, marketplace.  Their non-participation in many of the key international committees in our collaborative world is a pity, not just for Apple, but for its customers - including me. In particular, they aren't participating in key cybersecurity groups, so there is a real possibility in the future that Apple's hardware will be physically unable to connect to any trusted network for the handling of sensitive information, such as your patient record.  Their folly is breathtaking.   I am discovering more shortcomings in Apples latest products, which is a pity.  Most of these affect me professionally.


However, this one affects me personally.  It is their refusal to engage with loyal customers that is the most frustrating issue - you can tell by the mood in these support communities.  What has really got me is the way in which Apple has really gone to war on classical music folks in iTunes 11, by removing a wide range of controls for managing and listening to tracks (not songs, these are (media) tracks, Apple, not all musicians are singers!).  In iTunes 11, Apple has completely failed to understand that Albums have Artists (as well as Album Artists) and Composers.  And Composers are at least as important as Albums or Artists. 


In iTunes 11, when I click on an Album, I cannot get it to show a composer for the tracks on the Album under any circumstances.  Worse, when you search on a composer using keywords, it doesn't find all the tracks for that composer (so there is a problem in the search engine, which worked fine previously).  So my/our ability to sort our music to listen to albums or tracks by a specific composer, which has been in iTunes for as long as I can remember, has gone in iTunes 11.  So too has reliable, accurate searching.  What a shambles.  It lays bare Apple's failure to test products properly - I regret to say this is happening elsewhere with an increasing frequency.


Has anyone found a way to correct Apple's massive errors and restore the flexibility of iTunes10 in iTunes11 to:

  • reconfigure the Album window so that it displays attributes that the user requires, not what Apple's uncultured nerd limits the user to seeing.
  • extend the View options which are far too limited.  This is a database, so I should have enough controls to manage and view the data
  • configure the Bar that has Songs, Albums, Artists, Genres, Videos and Radio to add other attributes, particularly Composers and Album Artist
  • find ways to sort by any attribute in other views.  I can only get the attribute list to show when you have Songs selected.



For Apple.  Pay attention - I want my flexibility back!!  Remember Apple - the Customer is Always Right! 

Mac Pro, OS X Mountain Lion (10.8.1)
  • Keith Doherty3 Level 4 (1,795 points)

    In list view right click on Artist Album column heading and place a tick on composer.


    You can also drag and drop each column heading to the place the order to suit what you want. and sort a-z z-a sort composer with right click contextual menus


    This action hasn't been changed from previous versions of iTunes.


    You also need to make sure you have correctly tagged and added the composer in the get info panel in the first place. Not all CDs or downloads automatically populate the composer tag panel.

  • magphil Level 1 (5 points)

    List view is now the ONLY way to access composer field. Useless POS.


    Nowhere else is the composer even mentionned.


    We need to be able to access composer everywhere.

  • Steven413 Level 2 (200 points)

    I agree - this is a disaster if you not only are used to sorting by composer but have taken the time to really clean up classical meta-data which is usually FUBARED to start with. Not a good move.

  • RestlessFool Level 2 (380 points)

    You are SO right about making things useful to the user:


    Interactions should be minmal to achieve what the user wants to do or what the user does most-often, not what you might want them to do and not trying to alter how they want to do it, particularly if it makes it less intuitive.


    User interfaces should be natural and intuitive, not convoluted nor indirect, requiring the least thought and action, with ALL natural actions being in front of the user at EACH and EVERY step of a process.


    'Pretty' should be an addition or an option, way down the list past 'Functional' and 'Usable'.


    It matters less, strangely, what genre or type we're discussing, the issues are the same:  things which were once easy, natural and intuitive now require more actions in many cases to achieve the desired results while things that are decorative but less useful require few (but not always fewER) actions.


    Saddening, isn't it?

  • ALoopingIcon Level 1 (10 points)

    I totally agree with the thread starter. The lack of 'composer-wise' browsing is a terrible issue of the new iTunes.


    Please it is important that everyone leave a official negative feedback here:


  • GaryGrant Level 1 (0 points)

    I also agree. Consequently, I do much of the management of my classical music using Windows Media Player.

  • cheriec Level 1 (0 points)

    I agree ! ITunes 11 is a regression. I want to be able to do a search on all the fields, as it was in iTunes 10.


    Come back Jobs, they are getting crazy !

  • ericfromlong island city Level 1 (0 points)

    This doesn't reinstate the composer sidebar. The "Classical" playlist option used to automatically give a sidebar of composers, this is no longer an option, just "artist"..  I hope that Apple listens to those of us who became itunes fans when its usability for classical music increased. If this does not happen I will be energietically looking for software that gives me what I need for my 800 Gb of music.

  • Tom Burnett1 Level 2 (160 points)

    Yeah leave the feedback. The drop-down menu on that link doesn't even have 11.0.

  • ericfromlong island city Level 1 (0 points)

    Any advice on other software for classical music?

  • ses716 Level 1 (0 points)

    Couldn't agree more about all your comments--

    iTunes 11 seems to have  been vetted by people who care only about music that is current and/or "pop"--

    Is this the beginning of the end of the simplicity and "user friendly" intentions of Apple?

  • AlfyB Level 1 (0 points)

    Agree 100%, this upgrade is miserable for anyone listening to classical music. The best I've achieved is miserable, and completly deletes the main upgrade of iTunes 11, it's colorful look. It's obvious those in charge of the upgrade had no idea how this is supposed to work.

  • mxhnr Level 1 (0 points)

    I just found out that unchecking "search in whole librairy" in the little drop-down menu located at the left side of the search field, makes the search function work as it has always done before. So you can search for composer names too.


    Ideally, there should be real integration for classical music in iTunes, like Opus numbers, types of compositions, keys...


    We can only hope:)

  • Tom Burnett1 Level 2 (160 points)

    You're talking about the iTunes library. We're talking about the store. There is no drop-down menu in the search field in the store.


    If I want to search Beethoven for say, sonatas by a specific pianist, I cannot. All I can do is put "Beethoven" in the search field and wade through hundreds and hundreds of albums.

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