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Problems with opening iBA books after the recent upgrade.

141 Views 0 Replies Latest reply: Nov 30, 2012 4:40 PM by vinnyvg RSS
vinnyvg Level 4 Level 4 (1,540 points)
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Nov 30, 2012 4:40 PM

How many folks have had problems opening .iba books after the recent upgrade??

 

I did !  I completed and delivered a free book which was No: 9 in series - all the others opened OK in iBA after the upgrade except this last one.

I read the forum, none of the offered solutions worked for me.

 

I contacted support and was eventually asked to upload to there server the original .iba file which I did a few days back.

Today I had a reply to advise they had found and corrected  the probem and gave me  server access info to download a revised file.

 

The problem turned out to be the "Intro Media" I had dropped an image and not a video, which I have done before without probelms.

Apple support have removed it and the book file opens OK.

 

I dont know if this will help others who had problems opening files in iBA after the update.

 

It does seem as though the delivery of content acceptance critera is getting tighter or maybe its my own fault for doding the requirements!

iMac (21.5-inch Mid 2011)

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