HT203343: Resolve printer issues on your Mac
Learn about Resolve printer issues on your Mac
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All replies
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Helpful answers
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Nov 30, 2012 4:23 PM in response to joe narcisiby Peter Bannon,You will need to update the Epson Drivers via Apple.
Run Software update. Connect and turn on your printer then go to system preferences print and scan and see if the printer now shows up.
If not go to Apple Support downloads and download this Epson File:
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Dec 28, 2012 4:03 AM in response to Peter Bannonby consultant13,After installing the software update the scanner still does not work. It seems that they no longer support the older scanners. There are many people complaining about it.
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Mar 24, 2013 9:38 AM in response to Peter Bannonby Peter Wiley1,I did this and the update REMOVED the negative scanning functionality from the scanner software. VERY FRUSTRATING.
Apparently my Mac now thinks the scanner is a Perfection 2400 and not a Perfection 2400 PHOTO.
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Nov 27, 2013 3:57 PM in response to Peter Wiley1by marianfromBC,I have the same problem i.e. I can no longer scan positives (slides) or negatives. I contacted Epson and they said it was up to Apple to provide the updated software. This is a real drag.