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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Hi There, does anyone know if there is any software driver support for my epson perfection2400 photo scanner, as it does not function following upgrade from OSX snow leopard to mountain lion. Thanks
iMac, OS X Mountain Lion (10.8.2)
You will need to update the Epson Drivers via Apple.
Run Software update. Connect and turn on your printer then go to system preferences print and scan and see if the printer now shows up.
If not go to Apple Support downloads and download this Epson File:
http://support.apple.com/kb/DL1398
After installing the software update the scanner still does not work. It seems that they no longer support the older scanners. There are many people complaining about it.
I did this and the update REMOVED the negative scanning functionality from the scanner software. VERY FRUSTRATING.
Apparently my Mac now thinks the scanner is a Perfection 2400 and not a Perfection 2400 PHOTO.
I have the same problem i.e. I can no longer scan positives (slides) or negatives. I contacted Epson and they said it was up to Apple to provide the updated software. This is a real drag.
is there driver support for my epson perfection 2400 photo scanner with mountain lion osx
