7 Replies Latest reply: Dec 10, 2012 3:58 PM by Lt. Leviathan
Psalinas Level 1 (0 points)

The wifi on my iphone 4s its not working it is like dissabled cant turn it on it appears gray like if you cant use that feature. Any suggestions on how to fix it??

iPhone 4S, iOS 6.0.1
  • razmee209 Level 7 (30,326 points)
  • Continue X Level 1 (40 points)

    Check out TS1398 and run through those real fast.


    If not try backing up device and perform a restore.

    Restore from backup at first to see if that fixed it.

    If not restore and set device up as new and just restore from backup later or sync data over to cover up missing info.

  • Lt. Leviathan Level 2 (450 points)

    Before you try restoring or anything, try going into the reset settings on the device and select reset network settings. Wait for it to reset and try again. This will remove any saved networks, but it may get your Wi-Fi back.


    I hope this helps.


    ~Lt. Leviathan

  • Psalinas Level 1 (0 points)

    I have reset the network settings and even restore my iphone qith itunes and the problem has not fixed at all. The wifi is still greyed out. Any other ideas???

  • Lt. Leviathan Level 2 (450 points)

    I'm sorry that my suggestion did not prove successful.


    A few questions that may help:

    What device are you using?

    What iOS version is it running?

    When did this problem occur?

    What happened before this happened that could have caused the problem?


    If resetting or restoring did not work, then it may be a hardware problem that you may have to take to apple to get fixed.


  • Psalinas Level 1 (0 points)

    My device is an iphone 4s

    Its running on the 6.01 iOs.

    That problem appeared with no reason, the phone did not fell, did not got hit or anything like that. It satarted happen around 2 weeks ago, then i made a reset network conections and started working again. one day later the wifi otption dimed out again.


    Thanks for the suggestions

  • Lt. Leviathan Level 2 (450 points)

    iOS 6 is more than likely the problem. I don't know that there is much you can do to fix it. It might just kick back on, or another update might switch it back to working, but there is no telling.

    One more thing to try though, hold you home and power buttons down for about 10 seconds until the device powers off. This will reset the device but won't erase anything. This method tends to fix some little issues like that. That's all I can think to do about it right now.


    I hope you can get it back online.

    ~Lt. Leviathan