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Itunes 11 deleted ALL my music!

After going into Itunes after updating, all my music is showing the ! next to the song saying itunes cannot find the original file. Everything was there and working yesterday. Went into the itunes library where it would normally be stored. NOTHING. My computer is saying I have 9kb of music on it. There should be over 160 gigs. I have a time capsule backup from October, but there is no way to get anything I added this month back.


Is anyone else having this issue?

MacBook Pro (15-inch Late 2011), OS X Mountain Lion (10.8.2)

Posted on Nov 30, 2012 4:13 PM

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Posted on Dec 1, 2012 10:42 PM

This just happened to me. Over 30 GB of music is just gone! ***? Hey Apple...any response to this? What the **** is going on? I just spent an entire day importing CDs and now they are gone. I'm livid!!!!!!

147 replies

Mar 21, 2013 8:43 AM in response to elvenqueen86

For the second time in the last month, I opened iTunes to find that my entire library had been wiped clean. All my playlists, gone. All my music, gone, all my ratings, gone. All the music is still on my computer, but iTunes is behaving as if it's a brand new program to my computer. I cannot restore the music using old library files, because those seem to only have purchased music on them. Previous to this happening a month ago, I'd gone YEARS with iTunes on this computer and no problems at all. Apple *****, and I will never, ever purchase anything from the iTunes store again.

Mar 21, 2013 9:19 AM in response to tootht

This happened to me. I just spent last month uploading about 400 CD's from my collection and now they are gone! I am extremely angry. All of my hard work is gone. It seems to me like Apple is trying to force me to pay for the Cloud membership. I don't have any extra money at the moment, so I have not signed up for the cloud year for $24.99. I think I should be able to use itunes with all of my music for free. I purchased an ipod, and I should have access to use my music on the device even when the music isn't purchased online.

Mar 21, 2013 11:06 AM in response to tootht

Which version of iTunes do you have installed and which OS version is this happening on Sean?


I lost all my goods (still restoring the 6000+ podcasts) on the first version of the product and I've heard that my bug was fixed in vers 11.0.3.


But if we don't know the specifics where this is happening, it's a little harder to try and solve it.


Let us know, OK?

Mar 21, 2013 1:43 PM in response to Alex Zavatone

I'm using Windows 7. Which I have used for years without issue. The first time iTunes reset, I was using v10. I had refused to update to 11 because I detest the new layout (yes, I know how to get it back close to the traditional layout). I figured iTunes was punishing me for not updating, so I updated. And now, with v11, it has reset again.

Mar 21, 2013 1:58 PM in response to tootht

But there is iTunes version 11.0, 11.0.1, 11.0.2, 11.0.3.


I need to know the exact version that in on your PC that caused this problem. There can be months of developer work in between each version.


This is why I stated that my bug was fixed in version 11.0.3. It's present in every one before that though. So, what is the exact version # of iTunes that is installed on your PC?

Mar 25, 2013 6:36 PM in response to elvenqueen86

Ok turns out iTunes cleared my phone, but not the songs on my computer. My music was still on my computer. I decided to use a third party software to manage the data on my iphone/ipad except for the apps, which I don't even think I need as long as they update through wifi.


If you can't find your music, do a search through explorer of all .mp3 files and use a third party software to transfer music/videos etc..


Don't think I'll be going back to iTunes


good luck

Mar 28, 2013 5:08 AM in response to Alex Zavatone

It's a good thing I read your input and decided to not attempt to rebuild my library. All I did was resubscribe to a podcast so I had something to listen to in the mornings.


Because today, iTunes did a complete reset again. But this time it only erased the single podcast. I've also noticed that while it faithfully lists my cloud purchases, it has lost the downloads of those songs again. Sure hope there's not a limit to how many times I can download purchased music to this computer.....

Itunes 11 deleted ALL my music!

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