1 Reply Latest reply: Dec 1, 2012 12:30 AM by King_Penguin
Lucytsosie21 Level 1 Level 1 (0 points)

Reset my itunes

  • King_Penguin Level 10 Level 10 (108,755 points)

    Do you mean that your iTunes account is disabled ? If you do then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'

     

    Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

     

    If it then works on your computer's iTunes but not your iPhone/iPad/iPod then try logging out of your account on that device by tapping on the id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it

     

    If you mean something else ... ?