4 Replies Latest reply: Nov 30, 2012 6:58 PM by b noir
Nhawks17 Level 1 (0 points)

I tried downloading iTunes to my Windows Vista 32-bit computer and I got an error at the end of the installation that said "There is a problem with this Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor". Its a fresh new .exe file directily from the apple website and it doesn't work, plus i cannot contact apple because when i file for support help i have to enter a "seriel number" i entered the one for PC, but its deisgned for Mac's so i cant get help from them. Does anyone know what the problem is and/or know how to fix it? Thanks.

Desktop Computer (PC), Windows Vista