Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Help! Mac Mail: missing emails starting mid October!!! Any ideas?

I just realized that years worth of important emails seem to be missing from my Mac Mail account on my laptop, on my iphone and in the cloud online.

These are really important emails... receipts, important account and computer info.

I think only 2 folders were affected, but they're REALLY important.


The contents of said folders only go back to mid-October of this year.

Does anyone know if this was a common occurrence in mid-October? Anyone know what I can do to get those emails back?

Any information would be greatly appreciated.


Thank you!


- using osx 10.7.5

Posted on Nov 30, 2012 6:39 PM

Reply
2 replies

Nov 30, 2012 8:43 PM in response to designcleveland

Just one thought. Did you possibly get a new computer, phone, or tablet around the end of the time period that is missing? If so, is it possible that the email application on that device was configured to POP retrieve the email from that account? If so, your missing emails may be in the local email store on only that device (because by default POP email retrieves email from the server and then deletes it off the server).


Good luck.

Help! Mac Mail: missing emails starting mid October!!! Any ideas?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.