AppleTV Not Responding (Stuck On Home Screen)

I found the problem. The most recent update locks your remote. Hold down menu and reverse simultaneously for 6 seconds. I just wasted a half hour on this crap and I'm REALLY mad.

You are awesome! I know this is an old post but it saved me today. I restarted and unplugged this darn thing a million times, even left it unplugged overnight and it was still frozen. It let me play from my ipad/iphone through apple mirroring but that was it. Tried this and it worked like magic!! Thanks so much!

Thank you! First time it's happened to us. We got an update a few days ago, and the device would not respond to the remote, no matter what we did. Tried your suggestion...and voila! Am writing this down, so we don't forget.

Mines doing the same thing. The unit boots up, but will not respond to any commands. Eventually, the screensaver activates but i cannot exit it.

This is crappy! I just want to watch TV!

Thank you so much for posting!! Took me a while to find the right post, but am so grateful for your help!! Cheers!! Jeff :D

Thanks so much. Saved me lots of time 🙂

Thanks! Solved my problem.

What do you mean by "hit reverse"?

On the directional pad hold down the back position (left).

I was just about to get rid of my atv for the jynx box. you just saved me $100 thanks mchrome

Yippieee, it worked for me too. Now back to the Apple TV :)

Thanks for all the advice everyone, I too was having problems and now my issue is resolved through holding the left arrow key and menu button for just over 6 seconds. I can now use my remote again and my Apple TV, just as I was about to throw it in the bin.

unbelievable! I went 2 weeks without apple tv because of the same issue... What a crappy thing to do in an upgrade - ugh. thank you!!!

Wow!!! Thank you. How did you figure that one out? I never would have come up with that. Thank you–you saved the day and the hair I was about to pull out. 🙂