12012 Views 10 Replies Latest reply: Jan 17, 2014 10:52 PM by QueenLioness
I have two Apple TVs and they both have the same issue. They will not respond to my remote from the home screen. The light on both units flashes when I use the remote so I know it's getting a signal but nothing occurs. Eventually the screensaver activates but there is no way to get either units to respond even after trying to reboot with the remote by holding down the bottom and Menu buttons simultaneously. I have tried unplugging the power source and rebooting but neither works. The units are essentially bricked! This is very frustrating and I'm at a loss for what to do. Not what I would expect from an Apple product.