MBP 13" mid2012 not seeing RAM serial number?

Question

Level 1

51 points

MBP 13" mid2012 not seeing RAM serial number?

Hello,

I'm owner of Macbook Pro 13" mid 2012 model. I have upgraded RAM from 4GB to 16GB. I have installed Crucial 1600MHz MAC approved DDR3L memory modules. When I check About My MAC I can see that 16GB RAM is installed, but serial numbers of these modules are only zeros. Before that I could see there normal serial numbers..

so I checked this on my iMAC too.. I have iMAC mid 2011 model and I have installed there 32GB RAM. Same manufacter of chips, but 1333MHz. The difference is that I can see normal serial numbers as before on iMAC.

So I want to ask if it's normal that I'm seeing only zeros instead of serial number on my Macbook Pro RAM information page or there's something wrong?

Thanks in advance for answers :-)

~S.

Macbook Pro:

iMAC:

Summary:

MacBook Pro, OS X Mountain Lion (10.8.2), both machines same OS and updates

Posted on Dec 1, 2012 7:44 AM

Reply

Answer 1

OGELTHORPE

Level 9

57,329 points

Dec 1, 2012 8:19 AM in response to WildSammy

Though I do not think that this is a problem, I would contact Apple support if you are still within the 90 period and pose the question to them. Otherwise go to an Apple store genius bar for the answer.

Ciao.

Reply

Answer 2

WildSammy Author

Level 1

51 points

Dec 1, 2012 8:43 AM in response to OGELTHORPE

Thanks for fast answer, but in our country we don't have apple stores, only premium resellers and yes i'm within the 90 days period so I will try to write them, but I think they will tell that I have to use Apple branded RAM and not 3rd parties :-) so that's why I asked here.

Edit: I tried to write to Apple support, but there's only option to make a call and our country isn't listed :-(

Reply

Answer 3

Csound1

Level 9

60,063 points

Dec 1, 2012 9:15 AM in response to WildSammy

Are there any problems manifested by this Ram, does your Mac boot and run normally?

Reply

Answer 4

WildSammy Author

Level 1

51 points

Dec 1, 2012 9:25 AM in response to Csound1

Yes, it runs perfectly normal :-) only I don't see the serial number :-)

Reply

Answer 5

Csound1

Level 9

60,063 points

Dec 1, 2012 9:25 AM in response to WildSammy

Ignore it.

Reply

Answer 6

WildSammy Author

Level 1

51 points

Dec 1, 2012 9:26 AM in response to Csound1

Thanks :-)

Reply

Answer 7

Csound1

Level 9

60,063 points

Dec 1, 2012 9:28 AM in response to WildSammy

You're welcome

Reply

Answer 8

OGELTHORPE

Level 9

57,329 points

Dec 1, 2012 9:33 AM in response to WildSammy

I have not been able to see your images (for reasons unknown to me) but I am assuming that you are referring to the serial nos. of the RAM. The three MBPs that I have, all do show serial numbers, but 5 of the 6 RAM chips are third party so that is not a reason for your situation.

Apple users have been installing third party RAM in Apple MBPs from day one. Apple even provides instructions for the in the manuals that come with the MBP. There should be no concern on your part in that regard.

If you still have the old RAM, have you put it back and see what the result is?

This link is a list of countries that have Apple support:

http://support.apple.com/kb/HE57

If your country is not on there, you might contact the nearest Apple vendor and either pose that question to them or provide you information as to how/where/who do you contact Apple in regards to the 90 day free support.

Ciao.

Reply

Answer 9

WildSammy Author

Level 1

51 points

Dec 1, 2012 9:46 AM in response to OGELTHORPE

On the old RAM I can see serial numbers on both modules. I can't see it only on the new ones. I wrote already to RAM manufacter so I will inform here about the response.

Reply

Answer 10

OGELTHORPE

Level 9

57,329 points

Dec 1, 2012 9:55 AM in response to WildSammy

Good enough. Csound 1 is a lot smarter than I am and if agrees with me that it is not a problem you may sleep soundly.

Ciao.

Reply