Late 2012 mac mini keeps crashing and restarting...

Question

Level 1

6 points

Late 2012 mac mini keeps crashing and restarting...

Here is the latest panic report...any ideas what is causing the shutdowns and restarts? This machineis brand new and I upgraded the ram with crucial ram to 16gb if that is of any help.

Sat Dec 1 08:15:26 2012

panic(cpu 4 caller 0xffffff80050b7e75): Kernel trap at 0xffffff8005074699, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0xffffff0025cafe50, CR3: 0x00000000149e2024, CR4: 0x00000000001606e0

RAX: 0xffffff8025d0bf50, RBX: 0xffffff0025cafe50, RCX: 0xffffff8025d0bf51, RDX: 0x0000000000000000

RSP: 0xffffff81d4c8bdc0, RBP: 0xffffff81d4c8bdd0, RSI: 0xffffff8027efb480, RDI: 0xffffff8025498950

R8: 0x0000000000000000, R9: 0xffffff0025cafe50, R10: 0xffffff8027efb480, R11: 0x0000000000000206

R12: 0xffffff8025498920, R13: 0xffffff8025498910, R14: 0xffffff8026c60b70, R15: 0xffffff8026c60b50

RFL: 0x0000000000010283, RIP: 0xffffff8005074699, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0xffffff0025cafe50, Error code: 0x0000000000000000, Fault CPU: 0x4

Backtrace (CPU 4), Frame : Return Address

0xffffff81d4c8ba60 : 0xffffff800501d626

0xffffff81d4c8bad0 : 0xffffff80050b7e75

0xffffff81d4c8bca0 : 0xffffff80050cd3bd

0xffffff81d4c8bcc0 : 0xffffff8005074699

0xffffff81d4c8bdd0 : 0xffffff80050736bf

0xffffff81d4c8be00 : 0xffffff8005066b52

0xffffff81d4c8bef0 : 0xffffff800506a970

0xffffff81d4c8bf20 : 0xffffff80053b7bc6

0xffffff81d4c8bf50 : 0xffffff80053e060a

0xffffff81d4c8bfb0 : 0xffffff80050cdc03

BSD process name corresponding to current thread: hidd

Mac OS version:

12C2034

Kernel version:

Darwin Kernel Version 12.2.1: Thu Oct 18 12:13:47 PDT 2012; root:xnu-2050.20.9~1/RELEASE_X86_64

Kernel UUID: ****

Kernel slide: 0x0000000004e00000

Kernel text base: 0xffffff8005000000

System model name: Macmini6,2 (Mac-F65AE981FFA204ED)

System uptime in nanoseconds: 218038101201

last loaded kext at 28302639841: com.apple.driver.AppleBluetoothHIDKeyboard170.2 (addr 0xffffff7f8691c000, size 24576)

last unloaded kext at 121442201131: com.apple.driver.AppleFileSystemDriver3.0.1 (addr 0xffffff7f86b40000, size 8192)

loaded kexts:

com.Cycling74.driver.Soundflower1.6.6

com.apple.driver.AppleBluetoothMultitouch75.19

com.apple.driver.AGPM100.12.81

com.apple.driver.ApplePlatformEnabler2.0.6d1

com.apple.driver.X86PlatformShim1.0.0

com.apple.driver.AppleMikeyHIDDriver122

com.apple.driver.AudioAUUC1.60

com.apple.driver.AppleHDA2.3.5fc10

com.apple.filesystems.autofs3.0

com.apple.driver.AppleUpstreamUserClient3.5.10

com.apple.driver.AppleMCCSControl1.1.11

com.apple.iokit.IOUserEthernet1.0.0d1

com.apple.iokit.IOBluetoothSerialManager4.1.2f9

com.apple.driver.AppleMikeyDriver2.3.5fc10

com.apple.driver.AppleIntelHD4000Graphics8.0.6

com.apple.Dont_Steal_Mac_OS_X7.0.0

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport4.1.2f9

com.apple.driver.AppleSMCPDRC1.0.0

com.apple.driver.ApplePolicyControl3.2.13

com.apple.driver.AppleLPC1.6.0

com.apple.driver.AppleIntelFramebufferCapri8.0.6

com.apple.driver.AppleIRController320.15

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib1.0.0d1

com.apple.BootCache34

com.apple.driver.XsanFilter404

com.apple.iokit.IOAHCIBlockStorage2.3.1

com.apple.driver.AppleUSBHub5.5.0

com.apple.driver.AppleSDXC1.4.0

com.apple.iokit.AppleBCM5701Ethernet3.5.0b9

com.apple.driver.AirPort.Brcm4331612.20.14

com.apple.driver.AppleFWOHCI4.9.6

com.apple.driver.AppleAHCIPort2.5.1

com.apple.driver.AppleUSBEHCI5.5.0

com.apple.driver.AppleUSBXHCI1.5.1

com.apple.driver.AppleEFINVRAM1.7

com.apple.driver.AppleACPIButtons1.7

com.apple.driver.AppleRTC1.5

com.apple.driver.AppleHPET1.8

com.apple.driver.AppleSMBIOS1.9

com.apple.driver.AppleACPIEC1.7

com.apple.driver.AppleAPIC1.6

com.apple.driver.AppleIntelCPUPowerManagementClient196.0.0

com.apple.nke.applicationfirewall4.0.39

com.apple.security.quarantine2

com.apple.driver.AppleIntelCPUPowerManagement196.0.0

com.apple.driver.AppleBluetoothHIDKeyboard170.2

com.apple.driver.AppleHIDKeyboard170.2

com.apple.driver.IOBluetoothHIDDriver4.1.2f9

com.apple.driver.AppleMultitouchDriver235.29

com.apple.driver.DspFuncLib2.3.5fc10

com.apple.kext.triggers1.0

com.apple.iokit.IOAudioFamily1.8.9fc11

com.apple.kext.OSvKernDSPLib1.6

com.apple.iokit.IOSurface86.0.3

com.apple.iokit.IOSerialFamily10.0.6

com.apple.iokit.IOBluetoothFamily4.1.2f9

com.apple.driver.AppleSMBusController1.0.11d0

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport4.1.2f9

com.apple.iokit.IOFireWireIP2.2.5

com.apple.driver.AppleHDAController2.3.5fc10

com.apple.iokit.IOHDAFamily2.3.5fc10

com.apple.driver.AppleGraphicsControl3.2.13

com.apple.iokit.IONDRVSupport2.3.6

com.apple.driver.AppleSMBusPCI1.0.11d0

com.apple.iokit.IOGraphicsFamily2.3.6

com.apple.driver.X86PlatformPlugin1.0.0

com.apple.driver.AppleSMC3.1.4d2

com.apple.driver.IOPlatformPluginFamily5.3.0d47

com.apple.iokit.IOSCSIArchitectureModelFamily3.5.5

com.apple.driver.AppleThunderboltDPInAdapter1.8.9

com.apple.driver.AppleThunderboltDPAdapterFamily1.8.9

com.apple.driver.AppleThunderboltPCIDownAdapter1.2.6

com.apple.iokit.IOUSBHIDDriver5.2.5

com.apple.driver.AppleUSBComposite5.2.5

com.apple.driver.AppleThunderboltNHI1.6.3

com.apple.iokit.IOThunderboltFamily2.1.8

com.apple.iokit.IOUSBUserClient5.5.0

com.apple.iokit.IOEthernetAVBController1.0.2b1

com.apple.iokit.IO80211Family510.4

com.apple.iokit.IONetworkingFamily3.0

com.apple.iokit.IOFireWireFamily4.5.5

com.apple.iokit.IOAHCIFamily2.3.1

com.apple.iokit.IOUSBFamily5.5.0

com.apple.driver.AppleEFIRuntime1.7

com.apple.iokit.IOHIDFamily1.8.1

com.apple.iokit.IOSMBusFamily1.1

com.apple.security.sandbox220

com.apple.kext.AppleMatch1.0.0d1

com.apple.security.TMSafetyNet7

com.apple.driver.DiskImages344

com.apple.iokit.IOStorageFamily1.8

com.apple.driver.AppleKeyStore28.21

com.apple.driver.AppleACPIPlatform1.7

com.apple.iokit.IOPCIFamily2.7.3

com.apple.iokit.IOACPIFamily1.4

com.apple.kec.corecrypto1.0

thanks in advance for the help!

Mac mini, OS X Mountain Lion (10.8.2)

Posted on Dec 1, 2012 9:03 AM

Reply

Answer 1

den.thed

Level 9

77,182 points

Dec 1, 2012 10:53 AM in response to Dreadnote

Crucial generally sells good RAM, perhaps the modules are not correctlly seated in the slots.

Reinstall the modules and push each one firmly into it's slot,

then swing it down into the clips.

Now if you are still having problems with the Crucial RAM, reinstall your stock RAM and contact Crucial Support.

Reply

Answer 2

Dreadnote Author

Level 1

6 points

Dec 1, 2012 11:24 AM in response to den.thed

Already tried reseating the ram. The problem persists. I don't know how to read panic reports. Does the report indicate a hardware/ram issue?

Reply

Answer 3

den.thed

Level 9

77,182 points

Dec 1, 2012 11:37 AM in response to Dreadnote

Did or do you have the problem with the stock RAM...?

Run the Extended >Apple Hardware Test

Reply

Answer 4

Dreadnote Author

Level 1

6 points

Dec 1, 2012 11:49 AM in response to den.thed

To be honest I'm not sure. First thing I did was upgrade the ram. I'll replace with the apple ram and see what happens.

Reply

Answer 5

Dec 22, 2012 7:29 PM in response to Dreadnote

Hey, I'm experiencing the same thing. Bought the quadcore 2.3 ghz and upgraded to 16gb GSkill ram DDR3 1600mhz. I'm gonna swap back to the original 4gb and see what happens...

Reply

Answer 6

Dec 23, 2012 9:04 AM in response to Dreadnote

I have the same problem. Brand new Mac Mini. Upgraded to 16 gb and I've had a multitude of crashes. I've swapped back the stock memory but the machine is still crashing.

I'm rebuilding the OS for a third time now. And this is only just two days old.

I suspect there is something about these late 2012 Mac Minis and 10.8.1. I've never had that much trouble with Macs ever.

Reply

Answer 7

Dec 23, 2012 10:49 AM in response to Dreadnote

That Cycling74 Soundflower driver stops at OS X 10.5.support. This driver is far and away incompatible with your new mini with Mountain Lion. This is the source of your problems and it will need to be removed from your system. The link provided also has a short video on how to uninstall Soundflower and its system files via an AppleScript.

It is wise to check out the application support requirements and also visit this site for OS X application compatibility before installing software. If a developer does not state that their software is compatible with the current release of OS X, then it is a leap of faith that it is compatible.

Reply

Answer 8

Dreadnote Author

Level 1

6 points

Dec 29, 2012 5:29 PM in response to Dreadnote

Just an update: pulled the crucial ram out of the mini and replaced it with the original apple ram problem went away and the system was stable. Put one stick of the crucial ram back in at a time and identified one stick that was causing problems. Crucial is going to send a replacement. Will update when it arrives. Thanks for the pointer about he soundflower issue. I will look into that further. I am running the same version of soundflower in my mid 2009 MacBook Pro running OSX 10.8.2 and it has no problems. I will attempt to investigate that further as well.

Reply