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Can't print cd jewel case insert

Just updated to Itunes 11. Now can't print cd jewel case insert without overlay of black symbols over list of songs. I use this function alot. What should I do? Considering trying to return to previous version.

Windows 7

Posted on Dec 1, 2012 2:25 PM

Reply
192 replies

May 11, 2013 6:50 PM in response to anthonystjames

The Apple guys seem not to care at all. These are extracts from the replies I got (names removed):



Greetings! My name is ****** your iTunes Store Advisor for today. Thank you for contacting iTunes Support. I'm sorry for all the inconvenience it have caused you regarding the jewel case issue in iTunes. As of the moment, this case was still under investigation and iTunes is still working on it.


As a remedy for this issue or irk around provided, you can transfer the content to a MAc and then print the CD jewel case insert with the desired theme from there.




On replying to the above, trying to get the matter escalated within their organisation, I got told that I could call Applecare, who would tell me about complimentary and fee based support! So that's that then!!


A bit like David and Goliath - anyone got a slingshot?!!

May 31, 2013 7:11 AM in response to terbear55

I've been banging my head against the wall with this one. Ever since upgrading I can no longer print cd songlists. All songs are jumbled. Even when I use the last option, large playlist. I cannot get help. They want me to pay 20 bucks because I am using a Windows computer!!!! It's thier issue, not mine. Why should I pay for somthing that used to be free? I told them I am leaving iTunes. Help is impossible. The product is getting worse. There's no answers.

May 31, 2013 8:01 AM in response to Hooter13

I read the posts. All of them, for months. I haven't seen any indication that apple acknowledged the problem or had a solution.


I have been hesitating to update, because all my problems began when I updated the last time. I even lost my library, and had many other problems relating to the update. I also hesitated to update because I could get NO clear answers from Apple that an update would correct this problem. I could get NO help at all, except reading scads of community outrage and frustration, but NO response from iTunes people at all. So you see, I did not see the point of updating if it was just going to cause more trouble.


That said, as a last resort, and literally the LAST time I would ever touch iTunes again if it didn't work, I did upgrade to the latest iTunes just now.


Problem solved.


For now.


what a pain in the ***

Can't print cd jewel case insert

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