Skip navigation

Why does my Safari block out content with random blocks of white?

1135 Views 15 Replies Latest reply: Apr 26, 2013 11:31 AM by MarkPek RSS
1 2 Previous Next
promohthree Level 1 Level 1 (0 points)
Currently Being Moderated
Dec 1, 2012 4:09 PM

I upgraded my mid-2008 Macbook Pro this week.  I went from the last non-unibody model to a Retina MBP 15".  I did not move my old computer over, however: I am simply installing apps and moving docs as needed.


I mention all of this because I am encountering a strange issue in Safari: as I browse, my screen will beome covered with blocks of blank white squares.  Here's a recent example from GMail:


GMail in Safari.png


As you can see, the content beneath the white square begins to show itself as I pass the cursor over certain aspects of the page.


This does not happen exclusively in GMail.  I've seen it across my web browsing.  It also occurs in text windows: as I type, the most recent word will sometimes disappear -- it's still there, but I can't see it unless I pass my mouse over it.


Any clues as to what could be causing this?  This was not a problem I had on my old Macbook.  I am guessing and hoping that it's software, not hardware, related.


I am on Safari 6.0.2 and OS X 10.8.2.

MacBook Pro, Mac OS X (10.5.4)
  • Linc Davis Level 10 Level 10 (107,375 points)

    Select Safari Preferences Extensions from the Safari menu bar. If any extensions are installed, disable them and test.

  • MarkPek Level 1 Level 1 (145 points)

    I'm having the same issue -- in Gmail, as well as typing in this box.  I have no extensions installed.

  • Linc Davis Level 10 Level 10 (107,375 points)

    Please read this whole message before doing anything.


    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.


    Step 1


    The purpose of this step is to determine whether the problem is localized to your user account.


    Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”


    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.


    Test while logged in as Guest. Same problem?


    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.


    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.


    Step 2


    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.


    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:


    • Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
    • When you see the gray Apple logo, release the shift key.
    • If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.


    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.



    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.


    *Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.


    Test while in safe mode. Same problem?


    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • MarkPek Level 1 Level 1 (145 points)

    Hi promohthree,


    But then you have to re-enter all your passwords, addresses, IDs, and everything, right?  Frankly, I'm not sure my problem is serious enough to undertake all that effort!  Thank you!!

  • ~Bee Level 7 Level 7 (30,565 points)

    Mark --


    You have the option to not check

    "Remove saved names and passwords."

  • MarkPek Level 1 Level 1 (145 points)

    Yeah, I've been meaning to check out 1Password -- and to get it.  But it's one more of those things that "I've been meaning to check out" . .  .

  • MarkPek Level 1 Level 1 (145 points)

    Resetting Safari didn't solve the problem.  It's back -- and just the same.  Oh well.

  • MarkPek Level 1 Level 1 (145 points)

    I still have this problem in Safari -- in GMail, in the Twitter web app, and even while typing in this forum.  Has anyone found a solution to this?  MacBook Pro 2010, Mountain Lion, all the latest updates.  Thank you!

  • MarkBodenstein Calculating status...

    I am trying to help a friend who has a new 15" MacBook Pro running Mountain Lion and is seeing this problem. Refreshing the page in Safari seems to resolve it, but having to do this repeatedly is very very annoying. His wife also has a new 15" MacBook Pro, same software (as far as I know). Hers is a couple of weeks older. And doesn't have this problem.


    At least based on the February 19 post by MarkPek it appears this still hasn't been solved. Does anyone know differently?

1 2 Previous Next


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.