Iphone 5 (Home button wiggles/loose)?

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Level 1

14 points

Iphone 5 (Home button wiggles/loose)?

I already know this sounds OCD, but I've had my iphone 5 since October. I bought it new from Verizon. Anyways, what I've started to notice is that the home button tends to be "somewhat" loose. I can move it side to side. The button works fine and it's not like it's falling off. I just get nervous now thinking there is something wrong or it's defective. But I've heard others have noticed this as well with the 4s. Does anyone think I should really worry about this or is it considered "normal?" I have been using it for a few months now, so maybe it's just from constantly pressing the home button itself. Thank you for any helpful answers.

iPhone 5, iOS 6.0.1

Posted on Dec 1, 2012 4:54 PM

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Answer 1

brad805

Level 5

7,397 points

Dec 1, 2012 6:21 PM in response to Viper619

The iPhone Home button that you touch, floats in space in the glass cut-out circle of the front screen and the holding aparatus below it. Since it is a moving part there has to be some degree of free play or looseness. But how much is subjective. Since it bothers you, I think there is too much free play. Here is what I would do, make Genius reservation, go to Apple Store a few minutes before your appointment, test some of the iPhone 5 display models. See if your iPhone 5 Home button is different. If yes, then when you see the Genius show them the problem and it will be handled right there under Warranty.

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Answer 2

brad805

Level 5

7,397 points

Dec 3, 2012 8:22 PM in response to Viper619

OK. But it should not be too loose. It should function like a perfect iPhone 5. Do as I said in my first post, go to Apple Store and show Genius that your iPhone is not right, show the Genius the perfect iPhone 5 Demonstation Model. You will have the problem solved right there, and then you will be happy.

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Answer 3

Jan 28, 2013 3:57 AM in response to brad805

Hi brad805,

I took my iphone 5 into the Apple store with a loose and annoying home button which started happening 5 days after getting the phone and basically they said there is nothing they can do as this is standards with apple iphone 5. I also spoke with the store manger and he confirmed the iphone have a loose home button.I am a first time apple user so very dissapointed. Is there anything else I can do?

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Answer 4

Viper619 Author

Level 1

14 points

Dec 3, 2012 7:55 PM in response to brad805

Thank you for your help. Do you think apple would be able to tighten it? Or is it nothing to worry about since its common on most?

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Answer 5

brad805

Level 5

7,397 points

Dec 3, 2012 8:08 PM in response to Viper619

Apple will not be able to tighten it or fix it. They will only be able to provide you with a perfect iPhone 5 exactly like yours, without the loose home button.

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Answer 6

Viper619 Author

Level 1

14 points

Dec 3, 2012 8:14 PM in response to brad805

It's not worth the hassle. Even if it was replaced, it's going be somewhat loose. I'll live with it for now. Thank you again.

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