24941 Views 3 Replies Latest reply: Dec 16, 2012 12:34 PM by photoeditor11
When plugging my Iphone in and turning on Itunes, Itunes gives me this message
This phone cannot be used because the Apple Mobile Device Service is not started.
I did some further research and followed these steps.
Control Panel, Administrative Tools, Services & right clicked on Apple Mobile Device, clicked Restart.
I did this a couple of times, start, restart, start, restart as I continued to get the same message.
The latest message is: The Apple Device Service on local computer started and stopped. Some services stop automatically if they have no work to do, for example the performance logs and alerts service.
I am at a loss, any suggestions would be much appreciated.
I am using Windows XP
I have tried turning off firewalls and Anti-Virus programs.