6 Replies Latest reply: Dec 29, 2012 3:31 AM by lllaass
carih28 Level 1 Level 1 (0 points)

My sister has tried syncing her ipod touch 4 on my laptop but it won't sync to the laptop. (I have a Dell, Windows7). Now I'm having the same problem with my ipod touch 5. I just hear a "bing" sounds letting me know its connnected but it won't appear on itunes. It lets my ipod nano sync but not the ipod touches. We've tried them on another computer and it works there. I've tried reinstalling itunes and gotten the newest version but nothing worked. This appears when i connect my ipod touch


and then when i try updating the driver, this is what it says


Any help will be much appreciated.

iPod touch, Windows 7