Ipod touch won't sync to computer

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Level 1

0 points

Ipod touch won't sync to computer

My sister has tried syncing her ipod touch 4 on my laptop but it won't sync to the laptop. (I have a Dell, Windows7). Now I'm having the same problem with my ipod touch 5. I just hear a "bing" sounds letting me know its connnected but it won't appear on itunes. It lets my ipod nano sync but not the ipod touches. We've tried them on another computer and it works there. I've tried reinstalling itunes and gotten the newest version but nothing worked. This appears when i connect my ipod touch

and then when i try updating the driver, this is what it says

Any help will be much appreciated.

iPod touch, Windows 7

Posted on Dec 1, 2012 10:44 PM

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Answer 1

lllaass

Level 10

210,411 points

Dec 2, 2012 4:01 AM in response to carih28

See:

iOS: Device not recognized in iTunes for Windows

I would start with:

Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

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Answer 2

Dec 25, 2012 1:13 AM in response to lllaass

I have the same problem. Tried all that and it does NOT work. The main problem I found from Itunes diagnostics is that Itunes no longer reconginzes devices. This was on the older version aswell after the new version had been out for a little while (Which is why I updated thinking it would fix the problem)

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Answer 3

Sush@nt

Level 1

20 points

Dec 25, 2012 1:29 AM in response to carih28

Update Windows

Update iTunes

Disable Antivirus and Firewall

If still the same, then create a different Windows Administrator user account and then try on that.

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Answer 4

Dec 25, 2012 1:40 AM in response to Sush@nt

Its none of that! Its Apples problem, Itunes is not recognizing Devices... I have an unanswered thread here about more of the problem: https://discussions.apple.com/thread/4625288

Real irritating when I need to sync my Ipod for Christmas....

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