Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i changed my phone from an iphone 4G to a samsung galxey note 2 and my girlfriend has an iphone still and when she tries to text me it still showes up as an imessage, and im not reciving any of those messages. how do i solve this problem?

also, i just want to remove my device out of my apple ID, how do i go about doing that?

iPhone 4, iOS 6.0.1

Posted on Dec 1, 2012 8:50 PM

Reply
Question marked as Best reply

Posted on Dec 1, 2012 8:52 PM

Go to: https://supportprofile.apple.com/MySupportProfile.do

Log in if not already logged in.

Click on "Edit Products"

Click on the "X" to the right of the product.

Click "Unregister"

5 replies

Aug 17, 2014 8:26 AM in response to kevinfromluton

kevinfromluton wrote:



I simply opened up my name in their contacts and changed them from "Home" or " iphone" to simply mobile rebooted both phones and now they can text my samsung 5 with no problems.

What the phone number is labeled in contacts has nothing to do with whether or not they receive a message as an iMessage or SMS. Apple's iMessage database doesn't know what anyone has things labeled in Contacts. What probably made the difference here was rebooting both phones.

i changed my phone from an iphone 4G to a samsung galxey note 2 and my girlfriend has an iphone still and when she tries to text me it still showes up as an imessage, and im not reciving any of those messages. how do i solve this problem?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.