3 Replies Latest reply: Apr 10, 2013 4:23 PM by PBO777
mdeok Level 1 Level 1 (0 points)

I am transferring information from my laptop to my new Mac 27, and I am using the migration assistant.  I'm connected by Ethernet cable.  After 3 hours to transfer 357 GB, I get a message on the Mac saying I should enter the "com.apple.smig" keychain.  I don't know what that is.  I tried my Apple account password as well as the password I had set up on my MacBook Pro.  Neither worked.  I'm back to waiting while the screen says "Transferring your Information"  Less than a minute.  It has been almost an hour.

 

Any ideas?


MacBook Pro, Mac OS X (10.6.8), using a Seagate FreeAgent GoFlex
  • canadas Level 1 Level 1 (0 points)

    Not sure why the transfer is so slow and locking up on you, but the com.apple.smig prompts are related to this  http://support.apple.com/kb/HT1631?v...S&locale=en_US#

     

    summary from the above link: "If you change your account's password using your Mac OS X Install disc (or if your network-based account password is changed due to a network admin forcing a password change), your default keychain password (which uses the same initial password as your user account) does not change. Because of this, you will be prompted to enter a keychain password each time an application requires authentication that your keychain would normally provide."

     

    I think what's happening is that you're being prompted for keychain authentication several times. You've possibly typed in a correct password, the mac does more work, then it prompts you again.

     

    Steps on in the apple support link above can correct this.

  • Ken Wanderer Level 1 Level 1 (0 points)

    Hello,

     

    We just had a user here transferring an account from one MAC to another ( replacement MAC ).

    This message came up,  sign into  com.apple.smig  ;  and after calling the apple store were told to hit cancel - then it finished the transfer and ran.

    Would have never guessed this as the thing to do as it was transferring for  a while till it asked for this, and then still had more to go yet.....

     

    Thanks

  • PBO777 Level 1 Level 1 (0 points)

    Thank you Ken that did the trick.