HT201685: Find the software version on your iPhone, iPad, or iPod
Learn about Find the software version on your iPhone, iPad, or iPod
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All replies
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Helpful answers
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Dec 1, 2012 11:09 PM in response to coldowby Malignance,★HelpfulTry to reset the device by holding the Sleep/Wake button and Home button at the same time for ten seconds until the Apple logo appears. Note: No data will be lost
Hope that helps
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Dec 1, 2012 11:16 PM in response to coldowby Skludd,★HelpfulTry the reboot as suggested above, and if that dosnt work try restoring from an old backup.
Also, on one of my old iPods this happened because it got water on it. If there is a chance your iPhone got water in or one it or was kept in a damp place, put it in a bag full of uncooked (not instant) rice for 24 hours. The rice will pull all the moisture out of the device.