Help! I failed to back up the data on my iphone 4 16gb using iTunes Version 11.01. The error message read that the back up was corrupt. I am suppose to delete the back up. Can someone help me? I urgently need to back up the data!:\

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Hi guys!

I really need help. I tried to back up the data on my iphone 4 on the iTunes version 11.01 but failed.

The error message read : the backup was corrupt or not compatible with iPhone. can anyone advise me on this,

as I urgently need to back up my phone in anticipation for my iPhone 5.

Greatly appreciated! 🙂🙂

iPhone 4

Posted on Dec 1, 2012 11:22 PM

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Answer 1

this usally happens when the backup you tool was from an old ios version. Two options that you can try is

1. Delete the back up by going to edit> preferences> devices & delete back up on itunes & try backing up again

2. Update the ios software of the iphone4 & then take a back up. then try restoring

Taz

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