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Why is GiffGaff not recognised as a Carrier?

I am successfully using my iPhone on the GiffGaff network but in order to Tether my phone I need Apple to officially recognise GiffGaff as a carrier. Can someone explain why GiffGaff is not recognised as such? It would be a shame to have to jailbreak the phone or worse still revert to a samsung.

iPhone 3GS, iOS 6.0.1

Posted on Dec 2, 2012 2:25 AM

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10 replies

Dec 2, 2012 2:34 AM in response to Dracenfels

Or change a carrier.

Not sure it is true. Do you have all the settings correct

Settings > General > Cellular > Cellular data network

and put all the required data then switch Personal Hotspot to On.

Additionally, it might be that the provider is blocking the tethering... and saving its data bandwidth and I believe it is nothing to do with Apple.

Dec 30, 2012 4:02 PM in response to Munas

Munas. Tethering is allowed under certain conditions on the GiffGaff network, but as apple do not recognise giffgaff as a carrier the personal hotspot option is hidden. Normally giffgaff users have to jailbreak their phones to be able to tether.


Giffgaff support have said they cannot do anything, it is down to apple to update the carrier settings to allow giffgaff to be recognised.

Jan 24, 2013 4:04 AM in response to Dracenfels

UPDATE- 51 minutes on the phone and spoken with a senior tech. She is raising the issue as an iOS issue and confirmed that Virgin users in the US have the same issue due to their carier also not being listed.


She has promised me feedback.


In the mean tim is off to the GiffGaff forum to encourage as many users as possible to report this as an iOS issue and not give up on the call when apple tells em its a giffgaff problem or to reset their phone setings etc.


Watch this space folks

Why is GiffGaff not recognised as a Carrier?

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