Bellsouth Personal Web Pages

Question

Level 2

230 points

Bellsouth Personal Web Pages

Hi all,

I played with iWeb for the first time last week when I had some time off work. I do not have .mac so I have to publish via FTP, which is acceptable, although admittedly it would be nice if Apple included built-in publishing to other than .mac sites.

I published a photo page to my church web site (I am the webmaster) with no problem, and everyone is impressed. I created a quick test personal web site with several pages and published to my Bellsouth personal web pages (I am a Bellsouth DSL customer). Via the FTP client (PW FTP X), everything appears to be there with the correct folder structure, but when I browse to any page, all I get is a blank white screen. Just for a test I tried publishing the exact same personal site and pages to my AOL Members Web Space (we use AOL for Email) also using PW FTP X and once I got it all up there (a chore in itself on a Mac) everything worked beautifully. Anyone know what gives with Bellsouth? I have had an Email request in to their tech support for a few days, but have not heard anything back. I would really rather use Bellsouth for my personal site since AOL doesn't fully support FTP from a Mac.

Thanks.
Steve

PowerMac G4, iBook G4, Mac OS X (10.4.6)

Posted on Apr 24, 2006 7:39 AM

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Answer 1

Apr 24, 2006 7:48 AM in response to StevenJD

Seems simple.. but it's either as simple as clearing your cache in Safari, or BellSouth has issues with iWeb pages. Some servers do. But also, there are some servers that safari has trouble loading new content with until the cache is cleared.

hope this does it for you.

jim

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Answer 2

Tom Gewecke

Level 10

122,258 points

Apr 24, 2006 9:17 AM in response to StevenJD

Anyone know
what gives with Bellsouth?

If you would provide the url of your site, it would be a lot easier for someone to help.

Regarding AOL, it may be your ftp program. I don't remember having any special problem uploading a test site there a while ago using Fetch.

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Answer 3

StevenJD Author

Level 2

230 points

Apr 24, 2006 9:38 AM in response to Tom Gewecke

Actually, even the Fetch documentation highlights the problems with AOL in that you either have to use Dial-up or OS9 to FTP to their space. See:

http://fetchsoftworks.com/Support/faq5.html#HowConnectAOLFTP

There is a better workaround but it involves reconfiguring your network connections via UNIX terminal commands, which is what I did. See:

http://members.aol.com/adamkb/aol/ftp/macosx.html

It seems to me it would be possible to taylor an FTP client (or even iWeb itself!) to handle the above for AOL.

I will give some thought to listing my URL(s), although I'm not thrilled with the idea of publicly identifying my personal family web space here. I just thought somebody who had dealt with Bellsouth might know of an answer. I have noted that iWeb does generate Java scripts, but Bellsouth's on-line documentation says Java scripts are supported.

Steve

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Answer 4

Tom Gewecke

Level 10

122,258 points

Apr 24, 2006 9:54 AM in response to StevenJD

Actually, even the Fetch documentation highlights the
problems with AOL in that you either have to use
Dial-up or OS9 to FTP to their space.

I sure don't remember needing to do that. Will test it again to see.

I'm not thrilled with the idea of publicly
identifying my personal family web space here.

If you like, email it to me (click on my name for the address). It is really hard to help with a problem like blank pages if you cannot see what is happening directly.

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Answer 5

Tom Gewecke

Level 10

122,258 points

Apr 24, 2006 10:11 AM in response to StevenJD

Actually, even the Fetch documentation highlights the
problems with AOL in that you either have to use
Dial-up or OS9 to FTP to their space.

I can confirm that I have no problem uploading a folder of stuff in one step to my AOL space with Fetch 5 after logging in with AOL 10.3.7 from OS X (10.3.9) over a cable modem connection.

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Answer 6

StevenJD Author

Level 2

230 points

Apr 27, 2006 6:56 AM in response to StevenJD

Well, problem solved with some offline help from Tom. It seems to be some type of weird incompatibility or file corruption problem when using iWeb generated pages, Bellsouth's servers, and PWFTP X for the FTP client. If I use a different FTP client on Bellsouth, the iWeb generated pages work fine. It's very odd that PWFTP X works fine to upload iWeb pages to other servers, and to upload pages generated with other HTML editors to Bellsouth. I have switched to Fetch, which is nice since the basic interface is almost identical to PWFTP X. So I guess one lesson is when troubleshooting such a problem to try a different FTP client even if the one you're using works with other servers.

Steve

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