Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my iPad is frozen with iCloud backup message on screen and slide is unresponsive as is everything else

my ipad is frozen with icloud backup on screen nothing responds cant shut down as slide is unresponsive

iPad (3rd gen) Wi-Fi, iOS 6.0.1

Posted on Dec 2, 2012 5:39 AM

Reply
Question marked as Best reply

Posted on Dec 2, 2012 6:44 AM

Welcome to the Apple Community.


You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.


If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.


Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.

10 replies
Question marked as Best reply

Dec 2, 2012 6:44 AM in response to Robert O.

Welcome to the Apple Community.


You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.


If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.


Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.

my iPad is frozen with iCloud backup message on screen and slide is unresponsive as is everything else

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.