1 Reply Latest reply: Dec 2, 2012 6:57 AM by Winston Churchill
bhrick Level 1 (0 points)

My iPad is useless at this point.  The dialogue saying the iCloud has not been backed up for two weeks is on.  I cannot get it to go away by tapping on it.  The iPad is plugged in, locked and connected to my wifi.  Apparently the system is not backing up, but I cannot do anything else with it either.  I trying turning it off, but with the dialogue box open, that does not work.

 

Help!


iPad 2
  • Winston Churchill Level 10 (95,666 points)

    You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.

     

    If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.

     

    Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.