1 Reply Latest reply: Dec 2, 2012 7:38 AM by King_Penguin
pc22 Level 1 Level 1

I"m trying to gift my sister who lives in the UK a birding app, but when she tries to load it onto her iPhone, it complains and says a US purchased app cannot be loaded into a UK iPhone account.  What kind of nonsense is this?  what's the solution?

iPhone 4S, iOS 6
  • King_Penguin Level 10 Level 10

    You can currently only gift content (apps, music, gift certificates) to people whose account is based in the same country as yourself - so if you and your account are not UK-based then you can't gift to a UK account holder. You can either try resending it to somebody who is in the US with a US account (resending) or try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption