3 Replies Latest reply: Dec 3, 2012 8:14 PM by BDAqua
YassineG Level 1 (0 points)

Any advice?


Time Machine, OS X Mountain Lion (10.8.2)
  • BDAqua Level 10 (122,286 points)

    Hello,

     

    Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.

     

    Then Repair the external drive... any errors? Any change?

  • YassineG Level 1 (0 points)

    Hi, I tried your advice and it tells me the external drive is ok, and the ERASE section is grey, probably because I encrypted the disk!?!

     

    Still the same issue: every time I enter my password to access the external hard drive, it restarts the macbook and I get a screen that says: the computer restarted because of a problem... so frustrating!

     

    Any other ideas?

  • BDAqua Level 10 (122,286 points)

    Whew, see if the same thing happens in Safe Mode...

     

    Safe Boot, (holding Shift key down at bootup).