my imac will not start.

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Level 1

0 points

all i get is a gray screen with the apple logo and a "blank" bar at the bottom that will not fill in.

after 3.5 minutes it shuts down.

iMac (24-inch Early 2009), OS X Mountain Lion (10.8.2)

Posted on Dec 2, 2012 6:17 PM

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Answer 1

Level 6

17,552 points

See this note for Mountain Lion. This Apple note for all other versions is more complete with options.

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Answer 2

Level 10

209,547 points

What backups do you have?

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