HT204686: How to erase your iOS device and then set it up as a new device or restore it from backups

Learn about How to erase your iOS device and then set it up as a new device or restore it from backups
Titoinpr

Q: session cannot be started with iphone

I'm running the latest itunes on a Windows 8 PC.  When I connect my iphone 5, I receive a message stating that a session cannot be started with the iphone.  I cannot back-up my device, as I get the same error message.  I tried backing up to icloud using wi-fi, but receie a message that the backup cannot be completed. Can anyone help?  

iPad 2 Wi-Fi + 3G, iOS 5.0.1

Posted on Dec 3, 2012 4:03 AM