4 Replies Latest reply: Dec 4, 2012 6:15 AM by CraigA
CraigA Level 1 (0 points)

I just bought a macbook pro retina with all the bells and whistles.  Tried importing video from Canon Vixia HD21  which I have been using successfully with my macbook for years.  Set the import to Apple intermediate Codec but machine will not go to FCE.  Puts the clips into the queue, downloads them  then I get the red exclamation point and nothing is transferred to FCE.  Anybody have any suggesions?

MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)
  • Alchroma Level 6 (18,265 points)

    Mountain Lion is not supported with FCE.

    However some users have sucess.


    Try working through this check list:




  • CraigA Level 1 (0 points)

    Well I appreciate your suggestions. Spent several hours trying to make it happen but it's having nothing to do with me.  Nice that Apple has decided that I don't need to download videos anymore or make them either, since they have ceased including iDVD with the new machine. You would think if I was willing to blow almost four grand on a laptop I could get the things I want and need.

  • Alchroma Level 6 (18,265 points)

    It ia true that Apple has moved away from DVD and iDVD.

    However you can purchase external drives, even Apple supplies one if required and iDVD will work on the newer OS Mountain Lion.


    I run iDVD 7.1.2 on Mountain Lion without issue.


    BTW: We are all Apple users on this forum rather than Apple employees. If you wish to make your concerns heard then use Apple Feedback.



  • CraigA Level 1 (0 points)

    Thank you again. Sorry for unloading some frustration on you. Am appreciative of the community standards