3 Replies Latest reply: Dec 3, 2012 2:58 PM by MrHoffman
hnewy Level 1 Level 1

I am running on a home computer MAC OSx Version 10.5.8.

I recevied the new iphone5 for work and needed to upgrade in order to sync at home.

I installed the Mac OSx Snow Leopard 10.6 and now I am having all kinds of problems.

Sarfari icon is completly gone.  And the Apple mail is no longer set up.


Surely if my computer was unable it wouldn't try to install Snow Leopard any way correct?


Currently the memory I am running on is only 1GB 667 MHZ.


Annoyed that this update has now caused me more problems and could result in $$$.

  • MrHoffman Level 6 Level 6

    OS X Snow Leopard 10.6 requires a Mac with an Intel processor and a few other details; here are the OS X 10.6 technical specifications (including system requirements).  The About This Mac can get you system details, if you don't already know them.


    I don't know off-hand of an Intel processor at 667 MHz; that was one of the speeds encountered with the G4-class PPC systems,  Those don't support Snow Leopard AFAIK.  (The most recent similar G4-class PPC Mac was released around 2003.)


    Is the Safari icon you are referring to as missing the Safari icon that's often in the dock?


    If so, does Safari exist in the Applications directory? 


    If it does, drag Safari back to the dock.


    If Apple Mail.app is no longer set up, then does reconfiguring it work?


    It's also possible that there are issues or problems with the upgrade; that's happened occasionally over the years.

  • hnewy Level 1 Level 1

    Yes, the dock icon is missing and is nowhere to be found in applications or anywhere else.


    If perhaps my operating system could not support this upgrade would it attempt it and hence why I am having these problems?

  • MrHoffman Level 6 Level 6

    I do not know the answer to your question; I've never tried a PPC upgrade to 10.6 / Snow Leopard.