HT3199: Apple TV (1st generation): How to perform a factory restore

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WWong8169
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Q: I want to restore my apple tv but message shows device cannot be found

Why cannot i restore my apple TV and message shows device cannot be found?

Apple TV, Windows Vista

Posted on Dec 3, 2012 11:42 AM

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WWong8169

Q: I want to restore my apple tv but message shows device cannot be found

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Dec 3, 2012 12:05 PM in response to WWong8169
    Level 10 (104,171 points)
    Apple TV
    Dec 3, 2012 12:05 PM in response to WWong8169

    Welcome to the Apple Community.

     

    You'll need to provide more information.

  • by Peterparker78,

    Peterparker78 Peterparker78 Dec 11, 2012 1:43 PM in response to Winston Churchill
    Level 1 (0 points)
    Dec 11, 2012 1:43 PM in response to Winston Churchill

    Hi I have same problem too.

     

    Ihave windows 7 at my home desktop and latest version of iTunes. I bought this apple TV 2 from a friend of mine couple of days ago. It works perfectly fine when I plugged into my TV however the home sharing is still linked to my friend's email address so I tried to restore it by plugging into my iTune but meessage pops out everytime that device cannot be found. I tried re-installing as well however results remains the same i.e. device cannot be found.

     

    Any help appreciated.

     

    Please do let me know if you require additional information.