Q: Trouble installing iTunes on Windows 8 - Error writing to file

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Twoddle

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Q: Trouble installing iTunes on Windows 8 - Error writing to file

Hey all,

Trying to install iTunes on my computer, tried installing it on two seperate hard drives it worked on neither (one was brand new, the other is a month old SSD). The error I get is:

http://i45.tinypic.com/727o9f.png

I've tried uninstalling all apple products, deleting all folders to do with apple, installing as admin, taking ownerships of the files etc. Nothing works. Any ideas why?

Cheers

Other OS, Windows 8

Posted on Dec 3, 2012 12:15 PM

I have this question too

Solved

b noir

Level 9 (72,129 points)

A:

It's having trouble with the program files for the GEAR drivers that iTunes uses for handling CDs.

Try renaming the folder with the long string of numbers, letters and hyphens, long-string-of-numbers-letters and-hyphensOLD. Can you do the install now?

Posted on Dec 3, 2012 12:23 PM

Q: Trouble installing iTunes on Windows 8 - Error writing to file

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by Twoddle,

Twoddle Dec 3, 2012 12:27 PM in response to b noir
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Dec 3, 2012 12:27 PM in response to b noir

Thanks for the reply!

Tried that, I get this error:

The installer has encounted an unexpected error installing this package. This may indicate a problem with the package. The error code is 2381.

EDIT: IT works Had to completely restart the installer but its worked, thank you!

Message was edited by: Twoddle
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by b noir,

b noir Dec 3, 2012 12:33 PM in response to Twoddle
Level 9 (72,129 points)

Dec 3, 2012 12:33 PM in response to Twoddle

Hmmmm.

Any better luck if you try a manual uninstall of the GEAR drivers prior to the iTunes install?

For a link to instructions, see solution 3 from the following document:

iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install

(Fingers crossed they've got Windows 8 instructions up now.)
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Accepted Answer · Dec 3, 2012 12:23 PM

b noir

Level 9 (72,129 points)

Dec 3, 2012 12:23 PM in response to Twoddle

It's having trouble with the program files for the GEAR drivers that iTunes uses for handling CDs.

Try renaming the folder with the long string of numbers, letters and hyphens, long-string-of-numbers-letters and-hyphensOLD. Can you do the install now?

Q: Trouble installing iTunes on Windows 8 - Error writing to file

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by b noir,Solvedanswer

by Twoddle,

by b noir,

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