908 Views 6 Replies Latest reply: Dec 11, 2012 1:59 PM by MPovoa
I have an Apple TV 3 with sistem 5.1. On the PC, Win 7 64 bit running iTunes 11 latest version.
Apple TV asked for an update. I tried several times to update but get a message that the update failed.
Then, I tried the following:
1) Restore via Apple TV settings -- also failed
2) Restore via iTunes 11, connecting ATV 3 with an USB cable to the PC. I can see the Apple TV on the iTunes device navigation, but I get an eror message that says "unable to find".
So, I can't update or restore my ATV 3.
Please help, and thanks in advance.