6 Replies Latest reply: Dec 11, 2012 1:59 PM by MPovoa
MPovoa Level 1 Level 1 (0 points)

I have an Apple TV 3 with sistem 5.1. On the PC, Win 7 64 bit running iTunes 11 latest version.

 

Apple TV asked for an update. I tried several times to update but get a message that the update failed.

 

Then, I tried the following:

 

1) Restore via Apple TV settings -- also failed

2) Restore via iTunes 11, connecting ATV 3 with an USB cable to the PC. I can see the Apple TV on the iTunes device navigation, but I get an eror message  that says "unable to find".

 

So, I can't update or restore my ATV 3.

 

Please help, and thanks in advance.


Apple TV, Windows 7