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HT4722: Final Cut Pro X, Motion 5, Compressor 4: Installation best practices

Learn about Final Cut Pro X, Motion 5, Compressor 4: Installation best practices

HT4722 Upgrade Problems

250 Views 1 Reply Latest reply: Dec 4, 2012 11:02 AM by Russ H RSS
rpyle Calculating status...
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Dec 3, 2012 12:28 PM

I purchased Motion 5 from the apple store when I bought FCP X.  I just upgraded FCP X but when I try to upgrade Motion to 5.05 it tells me that I didn't purchase Motion 5 from the store.  Any answers beside buying it again?

  • Russ H Level 6 Level 6 (13,015 points)
    Currently Being Moderated
    Dec 4, 2012 11:02 AM (in response to rpyle)

    If go to your account in iTunes and sign in with your Apple ID, go to purchase history and it should be there. If it isn't, check your credit card to find the charge.

     

    Good luck.

     

    Russ

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