Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I am waiting for my 3 phone to be unlocked having paid the fee. They tell me its Apple that need to action this and causing the delay. Is this true and how can I speed up the process?

Advice from anyone who can help us speed up the unlock process of iphone 4 please?

acer laptop-OTHER, Windows 7

Posted on Dec 3, 2012 2:05 PM

Reply
4 replies

Dec 3, 2012 2:19 PM in response to xiiipaul

Apple does not charge a fee for unlocking, so the representative at 3 is giving you incorrect information. 3 is completely and totally responsible for generating the unlock authorization and sending it to Apple, so any delay is almost certainly on the part of 3. You will need to continue to work this problem through 3. 3 says on their web site that their process can take up to seven days.


This description of the process from Apple may be of help:


http://support.apple.com/kb/HT5014


Regards.

I am waiting for my 3 phone to be unlocked having paid the fee. They tell me its Apple that need to action this and causing the delay. Is this true and how can I speed up the process?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.